Padel Club Assistant

2 weeks ago

Wilmslow, United Kingdom The Padel Club Ltd Full time

**About Us**:
The Padel Club is a thriving and award-winning company. Leading the way in everything Padel, offering a unique and engaging environment for all ages and skill levels. We provide high-quality instruction, organised events, and equipment rentals, promoting a strong sense of community through shared passion for the sport. In addition to our core padel offerings, we boast a vibrant food and beverage program and a well-stocked retail shop catering to the needs of our players.

**The Role**:
**We are looking for a superstar Padel Club assistant to join our growing team. This brand-new role is perfect for someone with a strong customer service background and a passion for creating a welcoming, fun environment.**

**Responsibilities - Reception & F&B**:

- Establish and maintain excellent relationships with our players and potential players and welcome our players in a friendly and professional manner.
- Answer phone calls, respond to enquiries, and provide accurate information about the club, Padel, and available services.
- Manage court bookings, including matches, and rentals.
- Maintain a clean, organized and well stocked retail area.
- Assist players with selecting merchandise, answering questions, and completing purchases.
- Process returns and exchanges according to company policy.
- Stay informed about new products and promotions.
- Take orders, prepare simple snacks and cold beverages.
- Operate coffee machines and prepare hot drinks.
- Ensure a clean and hygienic environment in the food and beverage area.
- Replenish supplies and maintain stock levels.

**General**:

- Maintain a positive and professional work attitude, upholding the club's values.
- Contribute to a clean and welcoming environment throughout the club facilities.
- Perform other duties as assigned by the supervisor/manager.
- Ability to work independently and as part of a team.

**Health & Safety**:

- Undertake basic club maintenance.
- Undertake all day-to-day cleaning and maintenance of the equipment and courts, to the highest possible standards, bringing attention to any faults or repairs to the relevant team.

**Qualifications**:

- Minimum of 1 year of experience in customer service or a similar role.
- Strong communication, interpersonal, and organizational skills.
- A passion for Padel (preferred) or a strong interest in sports and fitness.
- Basic computer literacy and proficiency in point-of-sale systems.
- Positive attitude, with a willingness to learn and grow.

**Benefits**:

- **A competitive salary and benefits package.**:

- **Be part of a dynamic and fast-growing industry.**:

- **Work with a passionate and supportive team.**:

- **Make a positive impact by creating a healthy and fun community for padel players.**

**To Apply**:
Please submit your CV and cover letter, outlining your relevant experience and why you are interested in this position. We look forward to hearing from you

**Job Type**: Part-time

Pay: £8.60-£11.44 per hour

Expected hours: 10 - 30 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 22/09/2024
Reference ID: 10092024

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