Ward Clerk

The Patient Administration Services Team, based at the Birmingham Children’s Hospital, has an opportunity for a 30 hours Patient Admin Services Ward Clerk.

This is an exciting opportunity for individuals who are looking for a different challenge and are keen to develop new skills whilst working within multi-skilled teams. The successful applicant will be provided with training and support by the senior ward clerk team, team leader and Manager.

The post holder will support on a day to day basis the Ward Clerk function at Birmingham Children’s Hospital. To maintain real-time data management and quality for all ward activity. To ensure basic clerical needs of the wards are met on a daily basis.

The role of the ward clerk will be key in the transition of physical notes to electronic notes.

A flexible working approach is essential as the Patient Admin Services Team provides 24/7 services. Applicants must therefore be flexible to cover shifts and bank holidays, including Christmas Day.

You must enjoy working within multi-disciplinary teams, committed to working in a team driven environment and have the ability to relate to children, parents and members of the public, with an enthusiastic and conscientious approach, complemented by excellent organizational and communication skills.

Using iPM Lorenzo record and amend bed availability and produce reports

Using iPM Lorenzo record all admissions, discharges, transfers and associated ward activity in real time thus ensuring the bed compliment / ward activity is up to date at all times and produce relevant reports as and when required.

To ensure that all relevant consultant and specialty details are collected in iPM (Lorenzo) and are kept up to date in line with any transfers.

To ensure that all information regarding the patient demographic details are checked at each admission or transfer and updated on Lorenzo, to include

Ethnicity

Religion

Telephone numbers

NOK

School

Validate NHS number and patient demographics using the Spine (PDS)where possible.

To identify any patients not matching the spine and raise with team leader for further investigation.

To print patient wristbands, front sheets and labels for all patients admitted to the relevant ward.

To ensure Casenotes are available for all admissions following an Emergency admission.

Dispatch and receive casenotes using the iPM document tracking module.

Dispatch, file and scan documents and records after patient discharge.

To ensure that patient documents and records are available and maintained to a high standard.

Following ward discharge ensure all relevant patient records are available for Clinical Coding Team.

To process any ward attenders and out-patient clinics held on the ward.

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families.

Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas. Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care. Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.