Operations Support Specialist

7 days ago

Remote, United Kingdom Premium Credit Limited Full time

**Operations Support Specialsit**

Leatherhead, Surrey (Hybrid model)
Competitive salary of up to £23,500, depending on experience
A workplace pension scheme
Hybrid working, with very occasional collaborative days in our Leatherhead headquarters
25 days’ annual leave with options to purchase and sell holiday (excluding Bank Holidays)
Support and investment in your personal development
24/7 access to Employee Assistance Programme and Mental Health First Aiders

**What we do**

Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi award winning business lending more than £4.5 billion to over 2.5 million customers through a network of almost three thousand partners
- and growing.

We are a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of +78, a Glassdoor rating of 4.3 and a Silver Sustainability medal.

**The Role**

This is an exciting time of growth for us, and we need a Operations Support Specialist to help us continue this success. This is a great opportunity to develop a varied and rewarding career with a company that invests in, recognises and rewards its people.

You will also be maintaining the loan administration system, updating banking details, processing refunds and cancellations, amending contracts, as well as negotiating resolutions with partners and customers in relation to unpaid instalments.

**Who are we looking for**

If you’re an individual who thrives in a fast-paced environment, able to work collaboratively with others and are looking to make a difference, this is a brilliant opportunity to advance your career to the next level with our sector-leading company. At Premium Credit, you will be supported to develop and expand your skills, knowledge and experience.

To be considered as Operations Support Specialist, you will need:

- Good knowledge of Microsoft Office Suite including Word, Excel, PowerPoint and Outlook.
- A customer-focused attitude
- To be driven and have a detail-oriented approach
- Excellent interpersonal and communication skills
- Excellent numeracy and analytical skills
- The ability to work as part of a team

We are an equal opportunities employer; we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We are open to part-time working and job share.

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