Patient Coordinator/receptionist

1 week ago

Manchester, United Kingdom Smart Dental Care Full time

Exciting Opportunity at **Pendlebury Dental Centre**: Join Our Team as a Skilled **Treatment Coordinator**

**Smart Dental Centre** is seeking an experienced **Treatment Coordinator (TCO)** **_Part-Time or Full-Time_** available join our passionate team today. If you are passionate about dental health and making a real difference in patients' lives, this might be the perfect opportunity for you

As a Treatment Coordinator, you will play a vital role in guiding our patients through their dental journey, ensuring they receive the highest level of care. From assisting with **treatment planning** to **managing complex treatment plans**, your focus will be on ensuring smooth patient transitions and ultimate satisfaction.

**Here are the key responsibilities associated with this role**:
2. Engaging in marketing initiatives, open days, and liaising with specialists.
3. Collaborating closely with our reception and nursing teams.
4. Recruiting and consulting with new patients, presenting treatment and payment options.
5. Assisting dentists in treatment planning, managing patient records, and scheduling.
6. Monitoring patient sources and promptly responding to inquiries, ensuring an exceptional patient experience.

**To excel in this role, you should possess the following skills and qualifications**:
1. A minimum of 3 years experience in a dental practice **(Dental Nursing experience preferred but not essential)**.
2. Strong work ethic and a team player attitude.
3. Passion for providing high-quality patient care.
4. Keenness to learn and maintain high standards in Continuing Professional Development (CPD).
5. Proficiency in patient confidentiality and information security.
6. Knowledge of general dental treatments, including composite bonding, implants, and aligners.
7. Proficiency in dental software, scanners, and MS Office Suite.
8. Exceptional customer service skills and flexibility.
9. Availability to work in shifts.

Why should you join us at **Pendlebury Dental Centre**? We are committed to fostering a supportive and educational environment where you can grow personally and professionally. By joining our team, you will have the opportunity to contribute to the health and well-being of our community.

Thank you for considering this opportunity. Please do not hesitate to reach out if you have any questions or require further information. We are looking forward to hearing from you soon.

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