HR Advisor

**The Role**:
We are looking for a HR Advisor with outstanding administrative and communication skills, who is a conceptual thinker, with superb organizational and time management skills.

The HR Advisor will be a field-based position, and their time will split between HR priorities within our 4 venues
- Bank (London), Watford, Lakeside and White City. This position will report to the People & Payroll Manager, with an extended line to the Head of People.

To ensure success, the HR Advisor should display remarkable conflict management and decision-making skills with a solid understanding of employee relationships, staffing management and legal administration.

This is a full time opportunity based on a 45 hour per week, permanent contract, Monday to Friday.

**HR Advisor Responsibilities**:
**Advisory & Administration**:

- The HR Advisor will train provide guidance to Line Managers to ensure that associates are on-boarded consistently through the correct channels, using the appropriate correspondence.
- Audit on-boarding documentation is completed by actioning audits and advising line managers as required.
- Create & maintain HR & ER correspondence throughout HR matters (Investigations, disciplinaries etc.)
- Manage the HR enquiries inbox alongside the People & Payroll Manager
- Support & guide venue Line Managers with any HR-related inquiries or requests. (This includes providing the correct documentation and scrips where necessary.)
- Provide support by guiding & facilitating ER escalation meetings alongside the line manager.
- Supporting Line Managers to maintain digital and electronic records of employees via the HR system.
- Supporting Line Managers to ensure that the appropriate compliance and steps are actioned during probationary reviews and appraisals.
- Assist Line Managers with performance management procedures.
- Guide Managers to ensure associate compliance records are correct.
- Produce and submit reports on general HR activity.
- Escalate Payroll enquiries to the People & Payroll Manager.
- Complete termination paperwork and exit interviews.
- Keep up to date with the latest HR trends and best practices.
- Provide 121 training and support to Line Manager around HR practices when required.
- Coordinate group training sessions with Line Managers, collaborating with the People & Payroll Manager & Head of People to ensure legal and consistent HR practices are always adhered.

**HR Reporting & Audit**
- Monthly ER escalations reporting
- Right to work monthly audit

**Ad-hoc duties**
- Support with talent acquisition events when required in venue.
- Support with HR based projects alongside the People and Payroll Manager and Head of People.
- Support with induction & Guest service training

**HR Advisor Essential Requirements**:

- CIPD Level 3 minimum
- 2 years + of experience within a similar role as a HR professional. (Preferably experience & interest in Recruitment & L&D)
- The ability to multitask and acclimatize to a fast-paced environment.
- Effective HR administration and people management skills.
- Ability to create People practice training content to facilitate.
- Full understanding of HR functions and best practices.
- Excellent written and verbal communication skills.
- Works well under pressure and meets tight deadlines.
- Fantastic organizational and time management skills.
- Strong decision-making and problem-solving skills.
- Meticulous attention to detail.
- Ability to accurately follow instructions.

**About us**: Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun - and doing something fun - together.

**Our Vision** - To be the universal answer to the question ‘_Where should we get together’_

**Our Mission** - To create lasting memories for people of all generations through a shared, world class entertainment experience.

**Our Purpose**:

- To bring everyone into play.

**Our Values**:
Bring your ‘A’ game - We strive for excellence in everything we do

Lead the Way - Our associates (staff) embrace and are inspired by change

Own the Fun - We revel in our guests’ enjoyment

Care Deeply - We take great care of our guests, our associates and the communities we call home

INDMANAGE