Digital Marketing Lead

Orbit is a fantastic business and one that’s really going places.

Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home.

Over 50 years later, we’re one of the leading housing providers in the UK.Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown.But one thing that has never changed.Our beliefin people and what they can achieve.

**Your role at Orbit.**

We are delighted to announce that we are looking to recruit a brand new position of Digital Customer Marketing Lead. This is an integral part of the Customer Communications team, the Digital Customer Marketing Lead will deliver our digital customer acquisitionand retention strategies and digital customer content strategy with a focus on embedding our Customer Promise and creating a positive customer experience.

Working closely with Orbit Group’s Digital Operations team, the Digital Marketing & Brand Manager and Senior Digital Officer, the Digital Customer Marketing Lead will be responsible for reviewing insight and data including customer journey maps, UX reportsand performance statistics, reporting back to various stakeholders and ensuring the customer digital marketing strategy is effective and delivers ROI.

**What will help you make a difference.**

To be successful in this role of Digital Customer Marketing Lead you will need to have at least 2 years' experience of working in a customer digital marketing or communications role.

It is also essential that you have:

- A degree or equivalent qualification in Digital Marketing or related discipline
- Experience in producing end-to-end marketing campaigns using a multi-channel approach
- Sound CMS knowledge
- Experience of writing for web/digital
- Strategic thinker with the ability to turn insights into actions
- Creative confidence with experience of creating content or leading on a content strategy
- Commercially astute
- Good influencing and communication skills
- Energetic team player
- Experience of Google Analytics

**Why Orbit?**

**Rewarding your contribution.**

For those who want or need more of a work life balanceour view is that this role is suitable for WorkSmart. This means we would consider a more flexible working arrangement, where your hours and work location are managed according to business, customer andpersonal needs. Agile working arrangements will be discussed during the interview process.

Some of our core benefits include:

- Group bonus potential up to 15% of salary
- 27 days annual leave plus bank holidays and the “Orbit day”
- Private medical insurance
- Excellent contributory pension scheme
- Life assurance
- A great pick and mix of flexible benefits including the option to buy and sell holiday and much more

**Our culture and purpose.**

We know that great people are central to achieving our ambitions and as such we want everyone to have a voice and make a positive difference.We are proud to be a Sunday Times 100 Best Companies to work for, this demonstrates we place people at the heartof everything we do. We continue to create a culture that celebrates diversity and an environment where everyone feels able to contribute towards achieving together.

We support our colleagues to be at their best through our wellbeing programme #ThisIsMe, our corporate learning programme, opportunities for professional development, our innovative approaches to making the world and our homes a greener place and our leadingreward and recognition package. Because of this our people tell us Orbit is a great place to work for.

At Orbit, our people are enthusiastic and passionate about making a real difference to our customers and communities. We are one team where everyone is connected and encouraged to have the freedom to think differently.

Each year we build many new affordable homes and manage a total portfolio of around 45,000 properties.Over 100,000 people live in an Orbit home and our innovative approach empowers every one of them to grow and thrive.We are commercially driven. Themore profit we make, the more we invest into the communities that we work for, improving services and playing a key role in driving UK housing growth.

**Work for Orbit.Believe in people.**

We have so much more that we’d like to share with you so please submit your CV demonstrating the value you could bring to Orbit.

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