Business Support Officer

**Job number**

LBC03253

**Contract Type**

Permanent

**Posting End Date**

9 September 2024

**Job Area**

Education (not schools)

**About the job**:
**Salary: £25,119 - £27,334 a year pro rata**
**Hours per week: 22.2**
**Contract type: Permanent**

Are you a detail-oriented professional with a knack for organisation and a passion for supporting a dynamic team? As our **Business Support Officer** **, you'll be the backbone of our office, ensuring smooth and efficient operations. Your day-to-day will include a variety of tasks, from minute-taking, creating agendas, and producing minutes, to maintaining accurate computer-based records. You'll be working with various office software systems, including Microsoft WORD and EXCEL, so your demonstrable keyboard and IT skills will be essential.

Luton is a vibrant, multi-cultural town. Our schools are inclusive, and there is a strong emphasis on providing local provision for all of Luton’s children. The Child and Educational Psychology Service offers a psychological service to schools and settings. We are a friendly and welcoming team made up of educational psychologists and assistant educational psychologists. We require a business support officer to support us with our service delivery.

You'll need to deal politely, tactfully, and empathetically with a wide range of people, ensuring that all communications are clear, accurate, and professional. Your numeracy skills will come into play as you monitor data and reconcile straightforward financial procedures. Additionally, you'll be producing reports, minutes, and correspondence, showcasing your excellent written skills.

**Please note this role does not attract sponsorship.**

**About you**:
You bring demonstrable administrative experience to the table, and you're particularly skilled in minute-taking and agenda creation. You're proficient with office software systems, especially Microsoft WORD and EXCEL, and you're adept at maintaining accurate records. You excel at organising your workload to meet deadlines, and you can work autonomously as well as part of a team. Your ability to communicate clearly and professionally, both in writing and in conversation, is one of your key strengths.

You're also highly numerate, capable of monitoring data and handling financial procedures with ease. You understand the importance of recognising and addressing discrimination in the workplace, ensuring an inclusive environment for all. Your specialist knowledge of administrative procedures and systems, along with a recognised administration qualification to NVQ 2/3 Level or equivalent experience, makes you a perfect fit for this role.

You're flexible and able to adjust your working hours occasionally to meet service requirements. Plus, you're comfortable conversing with ease with members of the public, providing effective help or advice in accurate and fluent spoken English. If you're ready to bring your administrative expertise to a supportive and engaging team in a town as vibrant and diverse as Luton, we want to hear from you

**About us**:
Our ambitious **Luton 2040 Vision** - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council - and that means our workforce Are you ready to realise the remarkable and help us deliver our vision?

**Application Process**:
**Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.**

**Benefits**:
We offer a range of excellent staff benefits which include:

- From 25 to 32 days’ annual leave: linked to length of service and grade
- Buying annual leave scheme: buy up to 20 days additional annual leave
- Career Pathways: step up in your career or move into a specialist area
- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, thei