Fleet Administrator

**Location**:Hybrid, 2 days per week in the office (potentially more to cover annual leave) WA3 7PB
**Full Time**:37.5 hours per week
**Working hours**:Monday to Friday 8.30am - 4.30pm
**Salary**:£27,675.00 + Excellent benefits

Here at Serco, we are looking for a highly motivated and competent Fleet Administrator who will provide essential administrative support for the effective management of our fleet and internal operations. You will be responsible for maintaining accurate fleet data, ensuring seamless administration, and supporting the team in meeting operational requirements.

**As part of this you’ll**:

- Accurately maintain fleet data within Fleet Database(s) (e.g., vehicles on/off fleet, pool/job need vehicle orders, driver grades/entitlements).
- Generate scheduled and ad hoc reports for stakeholders as required.
- Ensure vehicles have correct P11D values and CO2 data is maintained.
- Order Fuel Cards and accurately input data into Fleet Database(s) for the correct vehicle/driver or contract.
- Manage Fuel/Mileage issues and complaints, ensuring timely resolution.
- Process driver grade changes and update records in the Fleet Database(s).
- Oversee vehicle additions/removals on the MID system and process vehicle ownership changes.

**What you’ll need to do the role**:

- Excellent communication skills, both written and verbal.
- Proven experience in administrative roles, with a strong attention to detail.
- Experience working with databases and third-party external portals.
- Ability to handle data, identify errors, and take corrective actions as necessary.
- Strong diplomatic skills, especially when interacting with customers, to manage potential conflicts or complaints.
- Self-motivated with the ability to work independently, while being an effective team player.
- Ability to prioritise tasks and work to tight deadlines.

**Why Serco**:
Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

**What we offer**:

- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme
- Free onsite parking.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.