Customer Hub Team Leader

2 weeks ago


Cwmbran, United Kingdom Bron Afon Community Housing Full time

Join our team as a Customer Hub Team Leader at Bron Afon In this role, you will oversee and coordinate the effective operation of our Customer Hub, ensuring top-notch service across all customer communication channels.

As a leader, you will guide a dedicated team, fostering their growth and implementing best practices to enhance the customer experience. You'll collaborate with various departments to drive continuous improvement and innovation in our service delivery.

We are looking for a proactive leader with a passion for customer service and the ability to inspire and develop a team. This is a fantastic opportunity to make a significant impact in a dynamic and supportive environment.

Applications close at midday on June 28th.

We make a difference in people’s lives every day. As an organization that’s owned by the local community, we feel proud of our achievements since 2008 whilst recognizing that there’s much more that we can do to improve the lives of people living across Torfaen and beyond. If you join us you will continue to prove the value of us and the work we do not just to our customers, but also to the wider community.

We are committed to equality and diversity and we aim to create a supportive environment where everyone feels valued and able to be themselves.



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