Customer Hub Assistant
3 days ago
Do you want to make a meaningful impact on the lives of thousands and be part of an organisation that actively engages and involves the community in everything we doYour journey with us will begin in our Customer Hub team where you will: Provide outstanding customer service by resolving most enquiries at the first point of contact. Handle a variety of sensitive issues including calls related to anti-social behaviour rent and repairs. Work proactively to enhance services and support the achievement of business goals. Negotiate and establish payment plans to address rent arrears. Ensure the service remains open inclusive and democratic actively engaging with and involving Bron Afon members tenants and residents across Torfaen communities and forums.Do you have knowledge of housing and repairs Great But if not dont worry we value passion and people skills above all. Were looking for someone with outstanding communication abilities who thrives on engaging with and helping others. If you have a naturally caring personality and are driven by a desire to create a positive impact in the community we want to hear from you. Experience is a plus but your commitment to making a difference is what truly matters.As part of our commitment to work-life balance were excited to be trialling a 4-day working week giving you more time to recharge while still making a meaningful difference. Experience is helpful but the key is your dedication to creating real change.If you would liketo know more about the roleplease contactone of our Customer Hub Team Leaders. You can reach Gemma at Louise Shannon at.Early applications areencouraged as we may close the vacancy once we receive a sufficient number of applications.Work4 pilot We are currently running pilot of working a 4-day week (4DW)To find out more about how this works for us you can read the attached 4-day week information leaflet.Application guidancePlease see the role profile attached. You will need this to complete your personal statement. Please pay particular attention to the person specification. When writing your personal statement you only need to match the criteria that has Application next to it in the stage of assessment column. By following this guidance it will give you the best chance of being shortlisted to the interview stage.Positive actionWe love receiving applications from people of all backgrounds and identities and were committed to creating a workplace thats welcoming inclusive and representative of our community. As part of our positive action approach were especially keen to hear from ethnically diverse communities. We believe in equal opportunities and are proud to support underrepresented groups in accessing rewarding careers at Bron Afon Community Housing.About UsWe make a difference in peoples lives every day. As an organization thats owned by the local community we feel proud of our achievements since 2008 whilst recognizing that theres much more that we can do to improve the lives of people living across Torfaen and beyond. If you join us you will continue to prove the value of us and the work we do not just to our customers but also to the wider community.We are committed to equality and diversity and we aim to create a supportive environment where everyone feels valued and able to be themselves. Benefits GalleryPreviousNextDocuments Key Skills EAM,Electrical Controls,Cyber Security,Business Administration,Corporate Marketing Employment Type : Unclear Experience: years Vacancy: 1 Yearly Salary Salary: 25001 - 30000
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Customer Hub Assistant
4 days ago
Cwmbran, United Kingdom Bron Afon Community Housing Full timeWe have an exciting opportunity to join our Customer Hub team, as a Customer Hub Assistant you will be the first point of contact for our contract holders and residents, offering a first-class experience whilst dealing with a wide range of enquiries. Knowledge of housing and repairs is desirable but if you don’t have previous experience then don’t let...
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Customer Hub Assistant | £26,000 per annum
1 week ago
Cwmbran, United Kingdom School Result Full timeCustomer Hub Assistant | £26,000 per annum Bron Afon Community Housing is seeking a passionate and people-focused Customer Hub Assistant to join its frontline team. This full-time role offers the chance to make a meaningful impact in the Torfaen community while benefiting from a supportive work culture and a pioneering 4-day work week pilot. Job Title:...
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Customer Hub Assistant
1 week ago
Cwmbran, United Kingdom Bron Afon Community Housing Full timeDo you want to make a meaningful impact on the lives of thousands and be part of an organisation that actively engages and involves the community in everything we do? Your journey with us will begin in our Customer Hub team, where you will: - Provide outstanding customer service by resolving most enquiries at the first point of contact. - Handle a variety...
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Customer Hub Assistant
2 weeks ago
Cwmbran, United Kingdom Bron Afon Community Housing Full time**The Vacancy** Do you want to make a meaningful impact on the lives of thousands and be part of an organisation that actively engages and involves the community in everything we do? Your journey with us will begin in our Customer Hub team, where you will: - Provide outstanding customer service by resolving most enquiries at the first point of contact. -...
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Customer Hub Team Leader
2 weeks ago
Cwmbran, United Kingdom Bron Afon Community Housing Full timeJoin our team as a Customer Hub Team Leader at Bron Afon! In this role, you will oversee and coordinate the effective operation of our Customer Hub, ensuring top-notch service across all customer communication channels. As a leader, you will guide a dedicated team, fostering their growth and implementing best practices to enhance the customer experience....
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Customer Service Assistant
7 days ago
Cwmbran, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Cwmbran, NP44 3JA **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...
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Customer Service Assistant
7 days ago
Cwmbran, United Kingdom Euro Garages Full time**Role**: Customer Service Assistant **Location**: Cwmbran, NP44 3JA **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
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Sales Assistant
2 weeks ago
Cwmbran, United Kingdom WHSmith Full time**Sales Assistant - WHSmith - [Insert Location]** Contract Type: [Permanent/Temporary/Fixed Term] Working hours: [ Full detail of working hours] As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud...
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Customer Assistant
2 weeks ago
Cwmbran, United Kingdom RHR UK Full timeSummary Starting from £12.75 per hour | 20 to 30 hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Just like you. Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were collaborative, determined and we all pitch in to help each other out. As a Lidl Customer...
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Renal Hub Co-ordinator
2 weeks ago
Cwmbran, United Kingdom Welsh Ambulance Service University NHS Trust Full timeWork within a national team of Renal transport coordinators, responsible for the coordination / monitoring of all aspects of the day-to-day transport provision for renal patients. We are looking for an individual who is self-motivated, organised who can work as part of a team and can also work unsupervised. The role will is predominately office based so...
