Security Officer

**Job Title and Grade**:Security Officer (Loughton Campus) UECS Band C

**Contract**:Permanent, Full-time

**Hours**:46 hours per week

**Salary**:£ 28,477.00* per annum (adjusted for 46 hours per week) *Includes £2,500 shift allowance

**Department/Section**:Estates and Campus Services

**Responsible to**:Head of Security & Campus Safety

**Reports on a day to day basis to**:Security Co-ordinator (Southend and Loughton)

**Purpose of job**:To undertake a wide range of safety, welfare, security, physical intervention, first-aid, room administration duties at the Loughton Campus sites.

**Duties of the Post**:
The duties of the post, some of which will require physical effort such as standing for long periods, patrolling, climbing stairs etc. will including the following:
**Security Centre**

1. To staff Security Desks located at East 15 Acting School (Loughton) and provide information and general assistance to staff, students and members of the public using University premises and facilities.

3. To receive incoming telephone calls to the University out of office hours.

4. To acknowledge and administer visitors and contractors attending site and direct as appropriate.

5. To provide a corporate “Front of House Service” representative of the University of Essex.

6. To develop a good knowledge of campus services and facilities in order to correctly advise staff, students and visitors.

7. With regards to Loughton Campus buildings provide external security patrols relevant to the building as directed.

**Residents Welfare**

1. To liaise with other departments (e.g. Accommodation Office and the Residents’ Support Network) to support students and staff.

2. To respond to student and staff enquiries.

3. To respond as appropriate to complaints in accommodation - e.g. noise complaints, anti-social behaviour etc.

4. Programming of fobs, Key cards and door re-programming in accommodation buildings and such other buildings as directed.

5. Basic electrical investigation of trip switch failure.

**Personal and Physical Security**

1. To provide a security service to the University, safeguarding the fabric of the University and property owned, used by, or entrusted to the University.

2. To ensure the safety, well-being and convenience of students, staff, business users and visitors to the University premises.

3. To provide a cash escort service as directed.

4. To patrol external areas immediately in the vicinity of University premises at Loughton as required; locking and unlocking buildings, setting and checking alarms.

5. To utilise approved procedures and techniques in a conflict situation to protect students or staff when necessary.

6. Support University Departments and staff on large events including Graduation Week, Arrivals Day, Applicant Days, Open Days, and UCAS Events at University premises and campus sites.

**Emergency Response**

1. To provide the First Aid service on campus premises at Loughton, including Mental Health First Aid (training provided).

2. To respond to emergency situations.

3. To liaise with emergency services.

4. Following suitable training provide an emergency cleaning response to scenarios involving offensive waste spills, flood damage and debris.

**General**

1. To implement and enforce regulations concerning staff and students.

2. To provide a high degree of customer service at all times representative of University of Essex standards, policies and procedures.

3. To follow standard operating procedures as directed.

4. To write clear and timely reports of all incidents and occurrences.

5. To provide as directed room set up and clearance services which are unable to be provided by cleaning services/housekeeping staff for specific events/activities arranged outside of the current core hours.

Undertake any other duties as may be assigned from time to time by the Director of Estates and Campus Services or their nominee.

**_These duties are a guide to the work that the post holder will initially be required to undertake. They may be changed from time to time to meet changing circumstances._**

**Terms of Appointment**

For a full description of the terms of appointment for this post please visit**:

- PERSON SPECIFICATION -**

**Qualifications/Training **all specifications below are essential**
- Hold a current Security Industry Authority (SIA) Licence, which includes door supervision and CCTV, or the ability to gain this before the completion of your probation period
- Have a first aid qualification or be willing to train in order to achieve this qualification (training will be provided)
- Have conflict management and physical intervention training or be willing to train in order to achieve this qualification (training will be provided)
- Have had training in Mental Health first aid or be willing to train in order to meet this requirement (training will be provided)

**Experience/Knowledge**
- Experience of working in a customer focused environment - Essential
- Exp