Customer Service Practitioner Apprenticeship

6 days ago


Bromborough, United Kingdom Jacksons Leisure Supplies Full time

Jacksons Leisure Supplies is a family run business and an online retailer of campervan conversion equipment, campervan, caravan and motorhome accessories. Your core responsibility will be to provide high quality service to customers which will be delivered from the workplace, digitally, face to face or over the phone.

To manage the day-to-day enquiries and activities required to support customers pre/post-sale. Specific tasks related to this role are:

- Utilise opportunities to communicate with customers via telephone to maintain and develop relationships
- Reporting all contacts in the notes section of the customer
- Process orders over the telephone
- Log missing and damaged parcels with couriers
- Liaise with suppliers in a professional manner
- Assist with general office admin duties

Qualification - Level 2 Customer Service Practitioner Apprenticeship Standard

GCSE or equivalent Maths and English (Grade A*-C/4 and above) Required

**Job Type**: Apprenticeship

**Salary**: £14,625.00 per year

**Benefits**:

- Additional leave
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

Work Location: One location



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