Support Secretary/ Receptionist- Ophthalmology Iph
2 days ago
Band 2 Support Secretary, Full time-37.5hpw
- Ophthalmology Ipswich
We are looking for an efficient, conscientious, well-motivated, enthusiastic and experienced secretary, with the skills to provide dedicated clerical support to both the clinical and administrative teams to the Ophthalmology department.
The key aspect of this role involves dealing with the public over the phone, booking appointments, dealing with clinical correspondence, updating in-house computer systems and audio typing for the department, hence you must be able to demonstrate excellent communication and interpersonal skills and have proven IT experience.
The primary function of this role revolves around the provision of day-to-day secretarial support for the department, however, it is essential to help and support all members of the team by having a flexible approach to both workload, additional tasks and working patterns. Flexibility and the ability to remain calm under pressure are key requirements for this role.
The Ophthalmology department is very busy, so you must be able to work under pressure. The post holder will be responsible for working independently and as part of a team and be able to provide a full range of secretarial and administrative support and therefore must be highly organised and show the ability to prioritise a busy workload.
One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.
Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.
To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
For full details of the responsibilities and duties of this role please see the attached job description.
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