Internal Communications Assistant

The job in a nutshell

Do you have a way with words and a passion for communicating to colleagues?

We’re looking for an exceptional Internal Communications Assistant to join our team.

You will have Internal Communications experience of both operational and engagement communications. You will get involved with a wide range of Internal Communications projects effectively communicating key business and operational messages to our 10,000 colleagues in Hotels, Maintenance and our Support Office.

Versatile writing skills are a must as you will be expected to produce copy to suit different channels and needs, from internal social media posts to newsletters. A keen eye for detail is a must to review and correct copy for grammar and spelling across all communications.

What you’ll be doing:
Produce, edit, and implement communications content
- Draft operational and engagement communications including newsletters, information packs, articles and digital content.
- Produce content to support delivery of campaigns
- Coordinate and publish Manager’s Weekly Actions and the Weekly Hotel and Activity Report
- Supporting the research and gathering content for newsletters
- Keep our digital channels up to date, including our Operating Manual.

Plan and coordinate communication and campaign content
- In collaboration with key stakeholders, gather content for the plans and proposals for inclusion
- Ensure comms are properly planned and phased,
- Act as the gatekeeper for communications to ensure a timely and quality output.

Engage and advise key stakeholders
- Liaise and build effective relationships with stakeholders across the business to align common interests and give advice to deliver impactful communications that support our business strategy.
- Support change programme communications across the business.

Support the wider team
- Provide advice on how to turn their projects into campaigns, supporting communications principles.
- Work flexibly to support the other areas of internal communications

Personal development
- Keep up to date with best practice in internal communications and share learning and ideas with the team

What we’ll expect from you
- At least 2 years experience working in Internal Communications.
- Excellent all round office skills
- Experience of managing social media communications
- A self starter who is willing to get stuck in
- Filming and editing videos a must

At Travelodge, we believe that behaviours are just as important as the activities you carry out. The ones we look for in every colleague are:
I care about people
- I treat everyone in a way I would like to be treated
- I am easy to work with
- I have a can do attitude
- I care about the impact my work has on others

I pay attention to detail
- I do the little things that make a difference to our customers
- I work to brand standards
- I treat Travelodge time, equipment and stock as if it were my own

I drive for results
- I hit targets in my role and work at the right pace
- I take ownership of problems and try to fix them fast
- I look for ways to avoid future problems
- I look for ways to promote Travelodge

What you can expect from us

Culture

At Travelodge, we are warm, straightforward and optimistic. We have a big footprint in the UK, but still a small company feel and you can expect quality and value to be built in to everything we do. You’ll have the support of a close network of colleagues and managers, and every day is different here We want you to bring your personality to work and we love our diversity.

Reward and recognition

It’s not just our customers we want to wake up with a smile on their face. As well as a competitive salary, being part of our hotel support centre means great holiday entitlements, pension contribution deals, being part of our bonus scheme, and a Thanks Card giving generous room and food discounts as well as friends and family rates.

Career and development

We want you to develop further with us at Travelodge and we’ll provide you a development plan to help you reach your goals. You can expect to have a full induction and training relevant to your role. We advertise all our vacancies internally, so you’ll have the opportunity to really develop your career with Travelodge.