Junior Credit Controller

I am currently recruiting a Junior Credit Controller to work for a technology company based in East London, close to London Liverpool street station.

**Client Details**

I am currently recruiting a new Junior Credit Controller for a technology company on a Temporary to permanent basis.

My client is rebuilding London's broadband from the fibre up. Street by street, building by building, we're installing state-of-the-art full-fibre broadband connections to give the capital the internet upgrade it's been waiting for. And once our infrastructureis installed, they offer world-class service to residents and businesses across London. It's a project like no other.

They are looking to hire a Junior Credit Controller on a Temporary to Permanent basis.

My client is based in London, close to Liverpool Street station but they are offering a hybrid work pattern.

Sector: Technology

**Description**

**Junior Credit Controller, London**

My client is a fast pace technology company that provide a first-class support service to Independent Sales Organisations, Manufacturers and Suppliers of Card Terminals and EPOS systems, through the delivery of high service levels to their merchant customers.Based in Liverpool street station.

As a result they are looking to hire a Junior Credit Controller to join their team on a permanent basis.

This role offer hybrid working with the working week split between home and the office.

The Junior Credit Control role is an excellent opportunity for someone with 1-2 years experience looking to join a growing finance team.

**Key responsibility**:

- Chase overdue Invoices by telephone.
- Maintain accurate records of all chasing activity, through reporting and update of in-house system.
- Obtain and process card payments, manage Direct Debit process, set up payment plan including Novation until completion.
- Advise of Settlement Fees and negotiate payments in accordance with Terms of Agreement, and as recommended by Senior Manager.
- Meet Arrears Management targets and deadlines.
- Respond promptly and completely to both Service Providers and Customer enquiries in a professional manner.
- Prepare files for transfer to Debt Recovery and Legal Agents.
- Liaise with Debt Recover Agents, Insolvency Practitioners, Liquidators - respond to their queries in a timely manner.
- Review and action the termination of agreements when Arrears process exhausted.
- Assist in the setting up of Collections Systems, when required.
- Providing ad-hoc reports, as and when required.
- Provide assistance to the Customer Services Team when necessary.
- General ad hoc Administrative Assistance

**Profile**

Skills, experience and qualifications (required):

- Excellent verbal and written communication skills
- Proven track record of dealing with customer queries
- Demonstrable, strong knowledge of credit control and collection processes
- Demonstrable experience of raising invoices and credit notes
- Knowledge of account reconciliations and be able to provide customer statements
- Intermediate Excel skills
- Aptitude for accurately and reliably following detailed procedures
- Ability to prioritise and manage own work
- Fast, observant, organised and self disciplined with a keen eye for detail
- Able and willing to work as part of a growing team

Skills, experience and qualifications (desirable):

- Organised and methodical
- Creative thinking
- A proactive attitude and desire to continuously improve working processes
- Strong Microsoft Excel skills
- 1 years + Credit control

**Job Offer**
- £12/h depending on experience.