Ikea - Warehouse Supervisor

23 hours ago

Dartford, United Kingdom Wincanton Full time

Working for our growing IKEA contract at our brand new, state of the art site in Dartford. Customer service will be at the heart of this role, **creating a better everyday
Wincanton are in an exciting growth period having recently won several new contracts and in tender for a lot more Our people are the driving force of our success, and we think it is important to reward and recognise your hard work which is why our benefits packages and development opportunities are unrivalled.

**Why you should work for Wincanton**:

- 40 hour working week
- 4 on 4 off shift pattern
- Unrivalled salary - Up too £37,000 dependant on experience
- 28 days holiday
- Extensive retail discounts across all the big retailers including supermarkets, fashion, technology, travel, days out, hair & beauty, sports and much more
- Permanent employment contract with an ever evolving and growing market leader
- Continuous training and development opportunities including DCPC and further licenses on completion of probation
- RAC cover
- Cycle to work scheme
- Free on-site parking
- Extensive wellbeing programmes and initiatives accessible to all employees
- Healthcare cash plan programme
- Pension scheme
- Death in service benefit - although we hope you never have to use it

**What will you be doing as a Transport Supervisor?**
- Assist in the day to day running of the transport operation by completing all administrative and legislative tasks
- Liaise with other departments to ensure all delayed departures/deliveries are clearly communicated to the relevant area
- Dispatching home delivery technician teams and conducting de-briefs on their return to site ensuring all key accountabilities and processes are audited
- Ensure operational security requirements are adhered to i.e. vehicle keys, phones, fuel cards, EPOD’s
- Collation and input of statistical information for reporting purposes
- Engage directly with customers to provide updates in relation to their delivery, and resolve queries
- Assist management team with vehicle defects through VOR process
- Active involvement in recruitment and training of new employees and coaching of existing employees
- Manage sickness and absence processes and conduct return to work meetings

**Relevant skills and experience as a Transport Supervisor**:

- Attention to detail is key
- Experience within a busy transport operation is **desirable**:

- Strong communication skills
- Organised and able to prioritise and adapt to changing situations
- Positive and flexible approach
- Able to work on own initiative and comfortable in working to deadlines
- Strong IT skills

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