CRM Product Owner
6 days ago
**CRM PRODUCT OWNER**
**£35,000 - 45,000**
**DERBY**
Take on an autonomous role within the hospitality industry, enable data to be influential within this data transformation, putting customers at the heart of all decisions
**THE COMPANY**
A national pub retailer and brewer with pubs across the whole of the UK Understanding your customer has never been more important to ensure you are providing the best and most tailored service, this huge chain is no different and is investing heavily indata and how they can use it
**THE ROLE**
As a CRM Product Owner your focus will be to understand customers and the best way to personalise their experience, specifically you will have to:
- Take ownership of the CRM tech stack, ensuring data is being utilised to base CRM decisions to it's maximum potential
- Dig into customer lifetime value, retention, loyalty and personalisation of the customer experience
- Build a long lasting and evolving CRM strategy, ensuring customers are engaged and having a personalised experience
**YOUR SKILLS**
- Salesforce, Adobe Campaign, Tealium or Exponea
- Hands on and strategic understanding of CRM
- Great communicator who works well with a range of senior stakeholders
**THE BENEFITS**
£35,000 - 45,000 annual salary, flexible working and competitive benefits.
**HOW TO APPLY**
Data Analyst, Data Analytics, SAS, Python, R, Data Modelling, Google Analytics, Adobe Analytics, Coremetrics, GA, AA, Clustering, Propensity Modelling, Segmentation, CRM, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer Analytics
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