Retirement Housing Officer

4 days ago

Worcester, United Kingdom Platform Housing Group Full time

**Are you a People Person?**

We have a part time opportunity for a Retirement Housing Officer to join our specialist housing team based at Chelmsford Court in Worcester.

Here at Platform we believe in making a difference to people's lives and we work to achieve this by providing the best levels of service to our residents and always approaching challenges with a can-do attitude. If you want to make a genuine difference with the work you do, this might be the right role for you

If you have experience working with older people in sheltered housing, housing management, residential care, home care, social services, or health services and have worked with a range of voluntary and statutory agencies to secure and coordinate care and support for older people, then we want to hear from you

This is a part time, 25 hour contract on a rolling 4 week rota. Shifts include a Sleep In allowance of £55 for nights worked. Please see attachments below for an example rota.

**What could you be doing?**
- You’ll be providing a housing and tenancy management service to maximise tenancy sustainment.
- You’ll be a regular and flexible customer contact for the residents, providing practical and preventative support and advice. You’ll signpost to specialist care and support services to maximise wellbeing, social interaction and minimise isolation.
- You’ll provide effective building management, including property inspections, risk assessments, H&S monitoring and compliance checks
- You will respond, investigate and take timely action to reported breaches of tenancy/leasehold agreements
- You will maintain customer records and data accordingly.
- And respond to TEC alarm activations and building related emergencies to ensure effective crisis incident handling and customer communication.

**Some things we need from you**:

- You will be customer focused and may have experience of working with customers to solve complex issues
- An awareness of working with vulnerable Adults would be desirable
- Great interpersonal skills, and used to communicating with people from diverse backgrounds
- Keen to deliver high standards with an ability to look to improve services too
- Confidence using digital devices, ICT software and systems
- An Enhanced DBS check is also required for this role.

**Some of our great benefits include**:

- 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
- Family friendly policies
- Medicash health plan membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Non
- contributory Health & Wellbeing plans with cashback for dental, optical, physio and complementary therapies
- Reward & Recognition scheme with retailer discounts and cash back
- Pension Salary Sacrifice contribution scheme with employer contributions of up to 8% (inclusive of life assurance and dependent on employee contributions)
- Supportive working environment with great learning and development opportunities

If this sounds like the role for you and you want to find out more, please contact.

  • Retirement Housing Officer

    6 days ago

    Worcester, United Kingdom Platform Housing Group Full time

    **Are you a People Person?** We have an opportunity for a Retirement Housing Officer to join our specialist housing team based in the St Johns area in Worcester, with travel to nearby schemes and Platform Housing offices when required. Here at Platform we believe in making a difference to people's lives and we work to achieve this by providing the best...

  • Retirement Housing Officer

    3 days ago

    Worcester WR HA, United Kingdom Platform Housing Group Full time £34,000 - £55,000 per year

    Are you a Housing Officer looking to make a difference? Do you have a passion for Specialist Housing or Supported Living?We have an opportunity for a Retirement Housing Officer to join our specialist housing team based in Worcester, with occasional travel to nearby schemes and Platform Housing offices when required.If you have experience working with people...

  • Retirement Housing Officer Worcestershire

    2 weeks ago

    Worcester, United Kingdom Platform Housing Group Full time

    We’re looking for a confident, compassionate, and community-minded Retirement Housing Officer to join our team in the Severn region — covering areas including Droitwich, Malvern, Bromyard, Hereford, Worcester, Upton, and nearby villages. In this role, you’ll be supporting residents living in retirement properties within the community. These homes...

  • Facilities Assistant

    23 minutes ago

    Worcester, United Kingdom Platform Housing Group Full time

    We have an opportunity for a Facilities Assistant to join our specialist housing team based at Himbleton House, Worcester, with occasional travel to nearby schemes and Platform Housing offices when required. The Facilities Assistant will be responsible for ensuring communal areas, facilities and equipment are well-kept and clean to the agreed specification...

  • Facilities Assistant

    2 weeks ago

    Worcester, United Kingdom Platform Housing Group Full time

    We have an opportunity for a Facilities Assistant to join our specialist housing team based at Meadow Court, Worcester, with occasional travel to nearby schemes and Platform Housing offices when required. The Facilities Assistant will be responsible for ensuring communal areas, facilities and equipment clean are well-kept and clean to the agreed...

  • Housing Officer

    6 days ago

    Worcester, United Kingdom YMCA Worcestershire Full time

    **Job Title: Housing Officer** **Location**: Worcester, Worcestershire. **Salary**: £12.65 per hour. **Hours**: 40 hours per week (inclusive of paid lunch breaks). Shifts will vary according to business needs and will include some weekend, evening, and lone working. **About us**: YMCA Worcestershire is committed to providing high-quality housing...

  • Housing Operations Manager

    1 week ago

    Worcester, Worcestershire, United Kingdom Platform Housing Group Full time £45,000 - £55,000 per year

    Are you passionate about making a difference and improving our Neighbourhoods? Do you have experience leading teams to make a real difference?We're looking for an inspiring Housing Operations Manager to join our established Worcester team. You'll lead a passionate group of Neighbourhood Officers and Localities Operations Coordinators, driving great...

  • Housing Operations Lead

    1 week ago

    Worcester, United Kingdom Platform Housing Group Full time

    A housing organization in Worcester is seeking a Housing Operations Manager to lead a team in delivering high-quality tenancy and neighbourhood management services. The ideal candidate will have proven leadership experience, strong knowledge of housing law, and excellent communication skills. This full-time role requires a degree level education and offers a...

  • Housing Operations Manager

    5 days ago

    Worcester, United Kingdom Platform Housing Group Full time

    Are you passionate about making a difference and improving our Neighbourhoods? Do you have experience leading teams to make a real difference?We're looking for an inspiring Housing Operations Manager to join our established Worcester team. You'll lead a passionate group of Neighbourhood Officers and Localities Operations Coordinators, driving great...

  • Housing Operations Manager

    3 days ago

    Worcester, United Kingdom Platform Housing Group Full time

    Are you passionate about making a difference and improving our Neighbourhoods? Do you have experience leading teams to make a real difference? We're looking for an inspiring Housing Operations Manager to join our established Worcester team. You'll lead a passionate group of Neighbourhood Officers and Localities Operations Coordinators, driving great...