Receptionist

2 days ago

Great Yarmouth, United Kingdom Potters Resorts Full time

Receptionist ~ Part-time

This role is based at Hopton-on-Sea, Norfolk

If you’re good at what you do, you can work anywhere. If you’re the best at what you do - come and work with us at Potters Resorts, Hopton-on-Sea, the UK’s only all-inclusive Resorts

We have some fantastic opportunities available right now for team players with brilliant interpersonal skills, bundles of energy, endless enthusiasm, and the ability to go the extra mile every day.

If you have a natural ability to build a rapport with our lovely guests and put a smile on their face that stays with them throughout their stay - then you could be just the person we’re looking for

Here at Potters Resorts we are able to offer a wide variety of roles and opportunities. To ensure that you are the best you can be, we’ll ensure that you are trained by the best and that you will receive continued training, support, and personal development throughout your career with us.

The atmosphere on Resort is busy, fast-paced, and exciting, and no two days are ever the same So, what are you waiting for ?

As part of our team, we will offer you
- Personal Development and Accredited Learning opportunities with our Potters Academy
- Employee Assistance and Wellbeing Programmes
- Cycle to Work Scheme
- Free Gym & Leisure facilities
- Friends & family discounts
- Team Recognition, Awards & Treat Days
- Loyalty Awards

About the Receptionist role;
- Welcoming guests to the Resort
- Provide amazing customer service to all of our guests
- Responding to day-to-day enquires
- Ensuring that guest information and welcome packs are correct and ready for issue
- Having a strong Resort knowledge
- Completing daily administrative duties
- Using in-house systems, alongside Word and Excel

You will take personal pride in;
- Being a friendly and approachable team member, helping guests with any questions or queries they may have
- Ensuring that the reception is kept clean and presentable, creating a professional impression
- Being self-motivated with a positive outlook and a passion to do your best
- Having excellent organisational skills
- Promoting teamwork by establishing strong working relationships with those around you, by treating your colleagues with respect

**Hours of work**:

- Reception is open between the hours of 8am - 10pm, 7 days per week
- This is a part-time position covering 2 - 3 evenings, and either a Saturday or Sunday each week, with shifts worked between the hours of 8am - 10pm. (approx. 18 - 20 hours per week)

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