Care Administrator

**Care Administrator Job description and Specification**

**Job Title: Care Administrator**

**Location: Based in Derby**

**Reporting to: Manager**

**Salary: £12,740 to 13000 (pro-rata) - dependent on skills and experience**

**Working hours**: 20 to 25 **Hours per week**

**Job Reference: CA 19/07/2025**

Rose Mount Supported living is an Independent Service Provision that operates in the heart of Derby. We have a strong reputation for our focus on quality improvement and investing in people. This is an exciting time for individuals seeking a fulfilling and interactive role to join us. We are looking for someone who can work 20 or 25 hours per week.
We are expanding our services and have undergone a sustained period of growth.

1. To be responsible for undertaking a wide range of administrative duties and the provision of administrative support to Management.

3. An essential element of the role will include assisting management to document receipts, book appointments and reviews, managing staff and payroll data and other administrative tasks.

5. We place great importance on learning and development for all employees.

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**Care Administrator Job description and Specification**

**JOB DESCRIPTION**

Ensure person-centred approaches are in place to manage administrative duties

Engage with the local community and promote the involvement of the people we support

Provide a safe working environment for residents, staff members and visitors

Ensure rota are effectively managed to utilise resources efficiently to meet residents needs

Be accountable for the financial performance and financial plans for the people you support.

Ensure all records and reports are completed in an accurate and timely way and that administrative processes are adhered to

Actively promote opportunities for residents to have a voice.

Promote equal opportunities, cultural diversity and the rights of people and ensure everyone is treated with respect and dignity.

Establish and maintain effective communications with the people we support, their families, the local community, and local professional networks.

Positively manage internal communications to ensure staff members, volunteers, the people we support, and family members are aware of key decisions and keep the organisation informed through the line management structure.

Maintain a strong customer focus through continuous improvement.

Monitor the service progress via the Bright HR dashboard, ensuring quality standard and targets achieved.

Act as conduit between staff and health and social care partners to enhanced quality of services.

a. Manage DBS ad reference checks.

b. Manage diary of management and appointments

c. Maintained staff training matrix, residents and staff files

d. Record and monitor annual leave, sickness and other administrative tasks.

e. Assist with payroll functions

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**Care Administrator Job description and Specification**

Support management with performance related processes.

Ensure that patients have good quality information to help them make informed choices about their care.

Liaise partner agencies and professionals such as Social workers, CPNs, Consultants,

Mental Health Worker, Social Prescriber etc.

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**Care Administrator Job description and Specification**

**Person Specification - Care Administrator**

**Qualifications Essential Desirable**
Educated to GCSE level or equivalent
- GCSE Mathematics & English (C or above)
- Knowledge of IT systems

**Experience Essential Desirable**
Experience of working within Social Care and the general public
- Experience of administrative duties
- Experience of working in a health care setting
- **Skills Essential/ Desirable**
Excellent communication skills (written and oral)
- Strong IT skills and organisational skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Knowledge of Bright HR software
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
- Literacy and Numeracy skills

**Personal Qualities/Values Essential**
Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- **Other requirements Essential**
Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
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1. To provide administrative support to Rose Mount Supported Living team especially in the absence of management to promotes the smooth operation, this could include general and/or specific administrative tasks.

2.To demonstrate and have an understanding of the customers and procedures within a supported living setting, specifically in relation to administrative matters.

3. Following general office administrative policies and procedures, mai