Client Service Executive

2 weeks ago


Brighton, United Kingdom Enter Gallery Full time

**Client Service Executive**

Enter Gallery is looking for a dynamic Client Service Executive with excellent attention to detail, and an ability to self-manage, motivate and problem solve to operate our client service function.

Providing excellent service is at the heart of what we do; we believe that buying art should be complemented by an enjoyable buying experience and this is where you’ll come in

The role will require an administrative genius with an absolute commitment to service; someone able to deal with a plethora of pre-and post-purchase queries, who will also be comfortable feeding back to the Sales Team, to assist with on-going training.

You will be system-savvy with the ability to assist with managing the digital support and integrity of these systems; documenting all client service issues and remedies.

Unsurprisingly we will need you to be an excellent communicator; both written and verbal. We believe it is key that you are empathetic to our clients and that this will assist in developing longer
- term relationships. We will also need you to build reports around these communications and assist with client programme formatting.

You will be driven to learn about our products. You do not necessarily need to have extensive knowledge of our art (although this is helpful). The most important thing here is that you understand client care and care enough to deliver on it.

**We offer**
- Competitive salary (£25,000 + dependent upon experience)
- Generous art-purchase scheme
- Commission scheme
- Company pension scheme
- Company perks (North Laine Retail Discounts & other)

**Salary**: From £25,000.00 per year

Additional pay:

- Performance bonus

**Benefits**:

- Company events
- Company pension
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Brighton, BN1 1RD: reliably commute or plan to relocate before starting work (required)



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