Service Administrator
3 days ago
We’re looking for a Service Administrator to join the Portaloo team at our St Albans Hire Centre.
As a Service Administrator you will provide administrative support in the delivery and management of operational and project delivery tasks, assisting to ensure effective cost and programme control at all times.
You will also assist in providing an efficient after sales service to customers and administer reports.
**Role Details**
- Annual Salary: £25,000 - £27,000
- Role based: St Albans, AL2 2DZ
- Contract type: Permanent
- Annual leave: 25 plus bank holidays
**Role Responsibilities**
- Assist with the coordination and control of allocations working to planned costs and within agreed timescales.
- Assist in providing an efficient after sales service to customers including the Divisional rectification process.
- Administering the production of Method Statements, Risk Assessments, Drawings and Delivery Schedules on a task specific basis[MF1]
- Effectively use internal systems (e.g. SAP) to identify issues, record and analyse costs.
- Support the Service Manager/Supervisor in processing timesheets for hourly paid colleagues
- Management of Hire Division stock holding
- Communicate effectively with all Hourly Paid Colleagues, Subcontractors and Agency Labour to ensure clarification of tasks and correct booking of labour hours.
**Benefits & Opportunities**
- Option to buy 5 days of annual leave
- Working flexibly principles
- Contributory pension
- A range of dedicated health and wellbeing services
- Employee Assistance Program
We are looking for someone who has:
- Solid understanding of various software packages Including MS Excel
- Strong administrative experience
- Proven organisation & planning skills
- Experience working within customer service
Even if you do not match all of our ‘ideal’ criteria we would still be very keen to receive your CV as we love developing our people and may feel that you could be developed into this role.
**About Portakabin**
As innovators in the science of building, we provide modular buildings for hire and sale, as well as supplying refurbished buildings and construction site accommodation. We deliver building solutions for organisations of any size, in sectors ranging from manufacturing, education and health to transport, utilities and construction.
Portakabin remains in the ownership of the York based Shepherd family and now employs more than 1,750 people across ten European countries.
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