Administrative Assistant
3 days ago
We repair, refurbish, sell and hire out equipment to customers across the UK and the Administrator role is a varied position covering all aspects of administration and co-ordination surrounding the purchasing of for parts for the repairs team, complete equipmentfor re sale and the rental side of the business too. Working as part of our head office team ensuring the timely and accurate processing of all orders to ensure we can fulfil customer requirements.
The main duties of the role include:
- **Purchasing**
Receiving orders for whole units or parts and processing onto the system
Raising repeat orders
Chasing delivery dates and resolving late or incorrect deliveries
Instigating refund processes in a timely manner of needed
**Sales Order Management**
Logging the Sales Orders onto the system and also 3rd party portals such as Ebay
Liaising between Sales/Stores/Production to ensure that all details are correct and achievable as part of the Order Review
**Rental Equipment Management**
Working with the Operations Manager to ensure that Rented equipment is managed correctly.
Correct list of equipment is dispatched.
Correct list of equipment returned and inspected.
Discrepancies or extensions correctly charged back to the customer.
To be successful as our Administrator you should have previous proven administration experience gained within an office environment. Ideally you will have processed orders and be used to the order management process from start to finish for parts of a completeproduct. You should be PC literate in Outlook, Word and Excel and any experience with an in house database such as Access is an advantage. Also, experience of using TEAMS and a very accurate and organised approach to your work. A confident telephone mannerand be happy to liaise with suppliers and customers directly.
In return we can offer Mon to Fri 9am to 5pm working hours, on site parking, a friendly office environment and benefits. Please submit your CV asap.
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