IT Field Service Technician
2 days ago
**IT Field Service Technician**
An exciting position has become available for a full-time IT Field Service Technician. You will cover Hertfordshire/Bedfordshire and surrounding areas. The position will be home based and will involve some weekend work in order to meet customer demands.
You will work 75 hours per fortnight, Monday to Saturday week one and Tuesday to Friday week two. Alternate Sundays on-call on a paid overtime basis.
Exact working hours will be flexible in order to meet customer demands however start time is no later than 08:00 daily unless otherwise arranged. One hour unpaid lunch break per day.
Possible additional overtime working by prior arrangement in order to satisfy customer needs.
**Role Requirements**
- The nature of the position demands a self-motivated, determined and meticulous approach.
- You will be a team player with the ability to work on your own initiative.
- Full UK Driving Licence.
**Role Responsibilities**
- Attending client sites to provide retail systems fault diagnosis and rectification services.
- Attending sites to provide systems installation and network troubleshooting services.
- Meeting client needs in accordance with SLA’s in a timely and professional manner.
- Accurate and timely completion and submission of worksheets, timesheets and expenses.
- Maintaining van stock records and communicating any inaccuracies immediately.
- Maintaining clear and concise business communications, both verbal and written.
- Complying with company health and safety standards at all times.
**Company**
Established for over 17 years. Our client provide end-to-end store systems support for retailers with multiple sites throughout the UK and beyond.
**Why should you apply?**
- The chance to join a fantastic company.
- To become part of a hardworking, dedicated team.
- To showcase your current knowledge and skill set in the field.
- To be a proactive member of the company.
- Company Van.
- Optional private health care scheme after a six-month qualification period.
- Four weeks holiday (+bank holidays) in a complete holiday year (January to December).
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