Customer Service Coordinator
7 days ago
Haldane Fisher are a leading timber and builder’s merchants and have a reputation for innovation and excellence within their field. The company believes in their people and strives to provide excellent and reliable service to their customers. We wish to recruit a **Customer Service Coordinator** at our **Head Office** in **Newry**. We are looking for someone who will make an impact building good relationships with customers whilst continually striving to exceed their expectations.
**Your key responsibilities as Customer Service Coordinator will include**:
- Exceeding customer expectation and building lasting partnerships
- Liaising with customers on all aspects of their orders
- Processing all orders timely and efficiently
- Working collaboratively across the business ensuring customer expectations and requirements are clearly understood, communicated and responded effectively
- Review orders daily and react accordingly
- Committed and passionate to providing **excellent customer service**:
- Ability to work **under pressure** and to **tight timescales**:
- Able to work both **individuall**y and as part of a **branch team**:
- **IT savvy** and a proficient user of the wider **MS Office programmes**:
- Knowledge or experience of **building and timber products**
**The successful person will receive a competitive rate of pay plus benefits including**:
- Staff Discounts
- On-site parking
- Cycle to work scheme
- Training & Development Programs to help meet your career ambitions
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