Dispatch Operative

2 weeks ago

London, United Kingdom Harrods Careers Full time

Our Distribution team are now looking for a Dispatch Operative to support the Dispatch department in our Knightsbridge store.

As a Harrods’ Dispatch Operative, it is you responsibility to ensure the prompt delivery of customer orders and to proactively address and solve, any inquiries or concerns that may arise during these deliveries.

Please note this position works a Night Shift between the hours of 11pm-7am, predominantly Monday to Friday, however weekend work can be expected during our busy periods.

**About the Role**

Our Dispatch Operatives play an integral role in the delivery of day-to-day operations for our Dispatch department, where we thrive together in bringing moments of magic to our customers and our team.

In this role you will be responsible for:

- Checking items are in perfect conditions prior to packing.
- Packing items securely for shipping, adhering to Harrods' presentation standards.
- Checking customs rules for order destinations.
- Generating export shipping documentation.
- Checking consistency between customer details on the shipping label and the receipt.
- Organising incoming workload by prioritising and categorising orders based on their importance and destination.
- Maintaining a composed and professional demeanour when engaging with shop floor staff.
- Manual handling - moving packages around the Distribution Centre.
- Maintaining an organised and tidy workstation.
- Following Fire and Health & Safety rules.

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

**About You**

You will have a keen eye for detail as you will be dedicated to meticulously checking the finer aspects of luxury orders and products on a daily basis. You will have a strong work ethic and the ability to problem solve and think your feet. You will be proactive and thrive on getting the job done to a high Harrods standard as well as possess excellent time keeping and flexibility to help seamlessly support the team across various function to ensure our end goal is completed.

You will also have:

- Good PC literacy skills.
- Flexibility and readiness to work flexible hours/days and demonstrate the ability to adapt to the changing demands of the role.
- Excellent interpersonal and communication skills, with the ability to develop and maintain trusted relationships at all levels of the business.

**About Us**

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

**Our Promise to You**

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

**Uniquely You

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