Placement Administrator

**Reports to**

Placements Manager

**Hours**

40 hours per week

**Salary band**

£ per annum

**Location**

Office based - London, UK

**Placement Administrator**

**Purpose**

Applied Business Academy is committed to working with our students as partners in the management and continuous improvement of our higher education programmes. The post holder will support projects for Placements Manager alongside with student service officers and placement coordinators improving the efficiency of administrative procedures and managing a diverse workload.

**Roles & Responsibilities**

**Priority 1: Accountability for protocols being followed in a streamlined and efficient manner**
- Acting as the main point of contact within the academic environment for students who need guidance and support for placements.
- Acting as the main point of contact for all the students regarding any communication related to placements and the related skills.
- Enabling students’ given full opportunity to explore the options for placements and disclosing the full process of placements.
- Representing the institution through participation in appropriate and training sessions

**Priority 2: Delivering excellence in service, both through internal and external communications**
- Ensuring students are being communicated effectively and with clear purpose.
- Collaborating with other departments as and when required when working on the placements reports and during inductions.
- Ensuring that the process and structure of Placements explained to the academics, staff and students.
- Building and developing positive working relationships with students their supervisors.
- Maintaining accurate statistics and monthly reports.
- Communicating with students on placements regularly and timely to monitor their progress.

**Priority 3: Effective delivery on specific case management**
- Supporting students with adjustments through involving the DAS, Students services and Programme Leader.
- Presenting advice and support to students on CV, Interview skills or anything related to teaching field.
- Providing sufficient adjustments in collaboration with other academic staff.
- Monitoring and coordinating the portfolio submission by students and academic staff.
- Providing information, advice, and support to colleagues within the institution on supporting students with regarding the basic idea of placements.
- Ensuring Inductions, Admissions procedures, programme handbooks and actively promote and discuss the information about placements.
- Managing and conducting the first stage student portfolio audits.

**Additional Information**

The postholder will be expected to have knowledge of:

- Mental health, wellbeing and safeguarding young people and vulnerable adults.
- MS Office such as Excel and Microsoft word.
- Database and IT Systems including web-based management information systems and web authoring.
- Academic procedures and programme requirements within ABA.
- Confidentiality and appropriate practices for data handling for students.
- Procedures for Additional Placements Arrangements.
- The prospect of adjustments for teaching and learning that may be required within the Institution during placements.
- The resources and staff in ABA as an institution, and comprehensive knowledge of the individual departments and their processes.
- The QAA Quality Code for Higher Education, with specific reference to the support of students.

Schedule:

- 8 hour shift

Ability to commute/relocate:

- London, E14 9RH: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location

Reference ID: ABA/Placement administrator