Site Training Coordinator

**Country Style Foods Ltd**, is a modern craft bakery company that works closely with leading retailers and food service customers, specialising in high volume production of top quality bakery products. With a history of baking going back 150 years, we have the knowledge and experience to produce the finest products. We are proud of our heritage and excited about our future.

Our employees are one of our key ingredients, and together they play a critical role in driving the continued success of our business

**Overall Purpose of the role**:
This is an exciting new role to be based at the Newcastle site, reporting to the HR Manager. The Training Coordinator will be responsible for the coordination, implementation, and oversight of all training activities on site. This includes maintaining the training matrix and records, ensuring Standard Operating Procedures (SOPs), Safe Systems of Work (SSOW), and compliance documentation are up to date and properly implemented across departments. The role plays a critical part in ensuring a skilled, compliant, and confident workforce.

**Key Responsibilities**:
**Training Management**
- Develop, coordinate, and schedule all site training activities, including onboarding, refresher, compliance, and job-specific training.
- Maintain the site training matrix, ensuring accurate records for all employees, contractors, and temporary staff.
- Track training completion, highlight gaps, and proactively work with department managers to close them.
- Organise and facilitate training sessions internally and with external providers as required.

**Compliance & Documentation**
- Oversee the creation, review, and implementation of SOPs and SSOW to ensure they reflect current best practices and legal requirements.
- Ensure all compliance-related training (e.g., food safety, hygiene, allergen awareness, manual handling) is delivered and recorded accurately.
- Support audits (internal and external) by providing up-to-date training documentation and evidence of compliance.

**Stakeholder Engagement**
- Work closely with production, quality, health & safety, and HR teams to ensure training needs are met across the site.
- Act as the go-to contact for all training-related queries and support line managers in identifying individual and departmental training needs.

**Continuous Improvement**
- Evaluate the effectiveness of training programs through feedback, assessments, and on-the-job performance.
- Identify opportunities to enhance training delivery methods and content to support operational excellence.
- Contribute to the development of a training culture focused on safety, quality, and performance.
- Evaluate the effectiveness of training programs through feedback, assessments, and on-the-job performance.
- Identify opportunities to enhance training delivery methods and content to support operational excellence.
- Contribute to the development of a training culture focused on safety, quality, and performance.

The business is committed to the health, safety and wellbeing of all colleagues. In line with this, we would expect the individual to take responsibility for their own health, safety and wellbeing and to act in a manner which protects and safeguards the health, safety and wellbeing of others.

**Requirements**:
**Essential**:

- Proven experience in a training or learning & development role, ideally within a manufacturing or food production environment.
- Strong administrative and organisational skills with experience managing training matrices and records.
- Knowledge of SOPs, SSOW, and regulatory compliance in a food manufacturing setting.
- Excellent communication and interpersonal skills with the ability to engage colleagues at all levels.
- IT proficiency - confident with MS Office, particularly Excel, and familiarity with training or HR systems.

**Desirable**:

- Qualification in Training/L&D, such as Level 3 Award in Education & Training (PTLLS) or equivalent.
- Food safety or health and safety qualification (e.g., Level 2/3 Food Safety, IOSH Managing Safely).
- Experience supporting BRCGS audits or similar food safety accreditations.

This is a site based position, with an element of flexible start and finish times.

**Our Commitment**

**Job Types**: Full-time, Permanent

**Benefits**:

- Bereavement leave
- Discounted or free food
- On-site parking
- Referral programme

Work Location: In person