Specialist

258440BR

**Contract Specialist**:
Nottingham Support Office

Permanent

Full-time

Closing date: August 29th
Location: Nottingham
Contract: Permanent

**About the role**

The Contracts Team manage a large portfolio of high value GNFR, Uniform, Cleaning Services and Security contracts to our stores. We work with colleagues across the support office, field, supply chain and stores to ensure all services and GNFR goods are delivered within the specification of the contracts.

An exciting opportunity has arisen for a Contract Specialist who will be responsible for managing GNFR contracts these include large high value and high-profile contracts like Bunzl consumables and Uniform as well as other contracts. You will have strong stakeholder management, holding suppliers to account and have a passion for continuous improvement driving efficiencies and simplifying processes. Excellent communication skills are required to partner with key stakeholders, both internally and externally, ensuring services are delivered with minimum disruption to our stores. You will be good with Excel, and have the ability to analyse trends to track and monitor service performance to ensure there are no dips in service delivery. This is a dynamic environment where every day is varied, but the basics of the role must still be delivered with discipline and strong oversight.

This role is permanent, reporting into the Contracts Manager, works within the broader Central Operations function based on the Support Office campus (Beeston).

**Key responsibilities**
- Monitor performance and contract delivery
- Review processes and enhance efficiencies
- Work with suppliers to bring in new innovations that add value
- Support with contract negotiations.
- Operational delivery
- Run monthly Account Meetings
- Create the self-serve bank of communications for all business partners (BootsLive, SharePoint etc.)
- Be able to manage expectations of key stakeholders and communicate at all levels

**What you'll need to have**
- Ability to collaborate effectively across business levels, both internally and externally
- Delivery and ownership of large contracts
- High standard of verbal and written communication, with concern for order and quality
- Objective analysis of trends/performance
- Ability to analyse risks and how to mitigate against them.
- Hold people to account at a senior level.
- Able to meet deadlines
- Negotiate resource time and commitment with stakeholders.
- Ability to both lead and work as a team
- Understands the challenges of retail environments.

**It would be great if you also have**
- Knowledge of store operations

**Our benefits**
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. _Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate._

**Why Boots**

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

**What's next**

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

**Business Area**

Support Office

**Function**

Retail & Central Operations

**Keywords**

Contract, Stakeholder, TCV, Excel, suppy chain, store, stores,

**Hours per week**

37.5

**Latitude,longitude 1**

52.927182,-1.183948

**Is this a Global Brands req?**

No

**Airport**

No

**Company**

Non Stores

**Division**

Non Stores

**Should this vacancy be excluded from being posted onto the Boots.jobs career site?**

No

**Region**

East Midlands

**Area**

East Midlands (non stores)

**Store**

Nottingham Support Office

**Req Posted Date**

08-Aug-2025

**County**

Nottinghamshire

**Country**

UK

**Address 1**

Recruitment Service Centre (D94)

**Address 2**

Thane Road

**Address 3**

Nottingham