Customer Assistant

3 days ago


Liverpool, United Kingdom ECHO ONE CONSULTING LIMITED Full time

**About Us**
We are a dynamic company dedicated to delivering exceptional customer service. We are looking for a friendly, reliable, and motivated **Customer Assistant** to join our growing team. If you have a passion for helping people and enjoy working in a fast-paced environment, we’d love to hear from you

**Responsibilities**
- Provide top-tier customer service, addressing inquiries, resolving complaints, and ensuring customer satisfaction
- Assist customers with product selection, providing expert advice on products and services
- Process transactions efficiently and accurately
- Maintain a clean, organised store environment
- Collaborate with team members to ensure smooth daily operations
- Handle returns, exchanges, and other customer requests in a professional manner
- Ensure that all customer interactions align with the company’s values and standards

**Requirements**:

- Excellent communication skills with a friendly and approachable demeanour
- Previous experience in a customer-facing role is preferred but not required
- Strong problem-solving abilities and the ability to work under pressure
- Ability to multitask and work in a fast-paced environment
- Positive attitude and team-oriented mindset

**What We Offer**
- Competitive salary and benefits package
- Opportunities for career growth and development
- A supportive and inclusive work environment
- Employee discounts and perks
- Training and development programs

**Job Types**: Full-time, Permanent

Pay: £14.00-£16.00 per hour

Additional pay:

- Bonus scheme

**Benefits**:

- Casual dress
- Company events
- Company pension
- Gym membership
- Health & wellbeing programme
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person


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