IT Operations Administrator

Are you super organised with a real passion for all things IT? If so, joining Elysium Healthcare as an IT Operations Administrator could be the perfect career change for you

Working 37.5 hours a week, reporting directly to the IT Operations Manager you will centralise IT operations administration and support the operations managers with finance and contracts administration, software and hardware asset management, as well assupplier management.

In this role, you will measure current performance and perception, to rapidly implement quick wins and establish foundational best practices for the future strategic growth of Elysium Healthcare. The intended outcome is a dramatic, measurable improvementof process, practice and perception, including for service desk colleagues and for colleagues using the IT services.

**Your responsibilities will include**:

- Define and continuously improve processes for software and hardware asset management that will be operated by the service desk, field engineering, EUC and infrastructure team. This covers, but is not limited to, purchasing and shipping of equipment, managingand prioritising purchasing requests in the ITSM, managing hardware and software inventory records and data gathering for the annual Microsoft true-up.
- Software asset management: manage software purchases and maintain inventory records to be able to demonstrate software licence compliance
- Hardware asset management: manage hardware purchases and maintain hardware inventory records
- Seek to automate all asset management through system tools
- Work with EUC Manager and finance team to manage assets according with lifecycle and depreciation policies
- Purchasing admin: purchase order entry, invoice and payment queries
- Contracts admin: support procurement team by keeping records of IT support contracts, notice period and renewal dates and support the IT leadership team to ensure these are managed accordingly
- Supplier management: work with EUC manager and procurement team to secure optimal purchasing agreements with vendors to support deployment of new and replacement equipment
- Schedule recurring supplier management meetings and minute these to support the IT managers with vendor management

**To be successful in this role, you'll need**:

- Significant, high-quality experience, working within IT asset management and best practices - must know what ‘excellent’ looks and feels like in a multi-site environment.
- Technical understanding to be able to leverage systems and tooling to underpin all asset management
- Comfortable working in a very fast-paced and sometimes pressured environment, with high throughput in terms of fulfilling purchasing requests, where sometimes in a replacement scenario there is considerable impact to Elysium operations and frustrationsmay be felt.
- High level of intelligence and diligence, with an eye for detail.
- Kindness to operate in a very people driven mental health sector, still overcoming the challenges of the Covid era (experience of working in a people sector welcome though not necessary).
- Kindness to operate in a very people driven mental health sector, still overcoming the challenges of the Covid era (experience of working in a people sector welcome though not necessary).
- Able to think quickly, with integrity and respect to colleagues, and able to implement at breath-taking pace.
- Team player at senior levels and at staffing levels.
- High level of intelligence and diligence, with an eye for detail. Proven strong working knowledge of service support models and continuous improvement
- Exceptional communications & influencing skills

**What you will get**:
- Competitive annual salary + Benefits
- The equivalent of 33 days annual leave - plus your birthday off
- Free meals and parking
- Wellbeing support and activities
- Career development and training
- Pension contribution
- Life Assurance
- Enhanced Maternity Package

There is also a range of other benefits including retail discounts and special offers, car leasing without a credit check, holiday financing and much more.

**About your next employer**

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities& Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

The safety of our service users and colleagues is our priority and as such we encourage and support vaccination uptake as this remains the best line of defence against COVID-19.