Camhs Administrator

The post holder will provide comprehensive, professional and effective administrative support to the Child & Adolescent Mental Health Services (CAMHS). The post holder will work as part of a multidisciplinary team and must display a considerable degree of initiative, possess mature judgement and maintain a calm, friendly and efficient manner when dealing with staff, service users, colleagues and visitors.
The post holder will be highly proficient in using information and communication systems and technology, with a willingness and aptitude to develop their expertise.
All staff should comply with the Trust’s Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.

An exciting opportunity has arisen for a part time administrator to work as part of a busy administration team within the CAMHS West service which is based in West Hertfordshire. We are a large multi-disciplinary team which provides mental health services for children, adolescents and their families.

The post holder of this role will be expected to carry out reception and administration duties on behalf of the clinical team. This will predominantly include, amongst other tasks: Welcoming visitors to the clinic; processing telephone enquiries on behalf of the clinic team; inputting patient information onto the Trust electronic patient records; arranging appointments for the Clinic Team as necessary; scanning; organising outgoing and incoming post; and formatting clinical letters.

You will be supported by a skilled and experienced administrative team and be rewarded with development opportunities. This is a good learning and development opportunity for someone wanting to work in the NHS and make a difference to the experience of children, young people and their families who are experiencing mental health difficulties.

The clinic is situated accross 2 sites Waverley Road St. Albans and The Marlowes Hemel Hempstead.

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
**Our Trust values are**:
Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?

Then please read on ”

We provide mental health and social care services - including Adults of Working Age, Older Adults, Children and Adolescents and Specialist Learning Disabilities services.
The Trust works in close partnership with Hertfordshire County Council and also with other NHS organisations to promote and support mental health in the community. We also provide specialist learning disability services in Norfolk and North Essex.

**The Trust provides**:

- Community Services including local teams for mental health
- Acute and Rehabilitation Services including inpatient services and crisis team
- Specialist Services such as mental health services for older people, eating disorders, and our mother and baby unit
- Learning Disability and Forensic Services

**Responsibilities**:

- The post holder will work closely with the Senior Administrator and be responsible for ensuring all communication is accurately and appropriately undertaken using methods and terminology appropriate to the needs of the service and teams.
- The post holder will receive and welcome visitors to the clinic, including children, young people and their families who have been referred to the service.

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- The post holder will receive and process telephone enquiries on behalf of the Clinic team.
- The post holder will input patient information onto the Trust electronic registers, including the electronic patient record, for which training will be provided
- The post holder will type minutes of meetings and confidential reports and circulate as