Accounts Receivable Administrator

1 week ago

Henley in Arden, United Kingdom EcoOnline Full time

**About us.**

**Workplace safety is a fundamental part of our DNA, and we take pride in ensuring that we make a positive impact on the lives of others.**

By developing leading software solutions that safeguard people and the environment, we are positively impacting the world. Leveraging data and technology to drive a modern culture of health and safety compliance and sustainability.

If you’re interested in impacting the lives of others and being a part of a rapidly growing global organization, we hope you’ll consider joining us

**About the Role**

The Accounts Receivable Administrator will be responsible for managing a portfolio of new and existing customers, to control, reduce & maintain debt levels in line with agreed processes. The role is part of a wider team who are responsible for all credit control, invoicing and treasury for UK&I.

**Responsibilities**
- Reconciling accounts as and where necessary, considering eventualities such as unravelling accounts and reallocating as necessary
- Liaising with internal teams to assist with resolving customer issues
- Maintaining customer accounts and ensuring contact details are kept up-to date
- Dealing with queries from customers, providing timely responses and resolutions, following set processes
- Assisting with obtaining a PO for invoices raised
- Maintaining strong relationships with customers and CS team
- Proactively seeking ways to make improvements to systems and processes as part of continuous improvement
- Ensuring all collection notes & disputes are clearly documented
- Assist with monitoring weekly aged debt movements and resolutions
- Creating and posting journals on sales ledger, general ledger and purchase ledger
- General administration duties
- Setting up of new customer accounts
- Assist finance colleagues in forecasting cash collection projections
- Monitor any ‘at risk’ accounts, following the set out process
- Support wider team with any add hoc administration tasks

**Qualifications**
- Qualified by experience
- Excellent communication skills both written and verbal
- Able to prioritise workloads and competently schedule call-backs with customers
- IT Literate in Microsoft Excel Word & Outlook
- Problem solving
- Attention to detail
- Able to thrive in a fast-paced environment

**What We Offer**:
EcoOnline has a **flexible workplace policy** that allows you to **work on a hybrid **remote basis, both from home and** **in the office**. We want you to be able to do your best work no matter where you are. We emphasize providing many ways to support our team to do their best work, and we believe that if you look after your people, they look after everything else

**Interested but don’t feel you meet all the qualifications?**

**Diversity, Equity & Inclusion.**

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