Admin Assistant

5 days ago

Washington, United Kingdom Pacifica Full time

**Admin Assistant**:
**Location: Washington NE38 8QU**:
**Job Type: Full-Time, Permanent**:
**Salary: £26,559 per annum basic**:
Founded in 2003 and united under the Pacifica brand two years later, we've grown to become the largest domestic support services provider in the UK and a trusted name across Europe. With a reputation for excellence and a core resource of directly employed, experienced engineers, sales and support staff, our service offer includes repairs in and out of guarantee, warranty products, spares warehousing and product replacement.

**The Role**

We're seeking a reliable and organized Fleet Administrator to join our Washington team. You'll play a key role in managing a fleet of 260 vehicles, ensuring smooth operations and supporting daily activities.

**Key Responsibilities**
- Schedule and coordinate vehicle services, maintenance, repairs, and MOTs
- Report fleet accidents to insurers promptly
- Maintain and update the Fleet X system
- Arrange short-term and long-term vehicle hire bookings
- Manage vehicle check-ins and check-outs at the Washington site
- Oversee on-site vehicle management
- Drive company vans and cars as required
- Process invoices and input data into Fleet X
- Handle fines and violations related to company vehicles
- Reconcile invoices with completed work and liaise with finance regarding discrepancies
- Communicate professionally with engineers, management, and external contacts
- Manage correspondence efficiently
- Collaborate with management on daily department operations
- Assist with the implementation of effective departmental processes
- Meet quality and performance targets
- Perform other duties necessary for smooth departmental operations
- Adhere to health and safety protocols and wear PPE when required

**Experience & Skills**
- Previous administrative experience (fleet experience preferred but not essential)
- Full, clean driving license with confidence in driving company vans and cars
- Strong problem-solving skills, especially under pressure

**Attributes**
- Exceptional organizational skills
- Flexible and able to prioritize a dynamic workload
- Trustworthy and dependable
- Self-motivated with the ability to work independently
- Excellent verbal and written communication skills, able to engage with diverse audiences

**Full Benefits Package**
- 30 days' holiday (including bank holidays)
- Company Pension & Death in Service Benefit (3x salary)
- Free Multi Appliance Protection for your own home appliances
- Monthly employee rewards (e.g. cash prize draws)

Working hours: 37.5 hours a week

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