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Business Administrator

2 weeks ago

Deeside, United Kingdom National Enforcement Solutions Full time

**JOB TITLE**:Business Administrator

**COMPANY**:National Enforcement Solutions Limited

**RESPONSIBLE TO**:Business Support Manager

**PLACE OF WORK**:NES HQ

**SCOPE AND GENERAL PURPOSE OF JOB**

To provide the highest standards of customer service and professionalism always.

**Benefits**:

- 5.6 weeks annual leave
- Long service awards
- Company pension scheme
- Promotional opportunities available
- On-site parking
- Eyecare vouchers
- Employee of the month and company events
- Rewards and recognition

**Times of work**

8-hour shifts between the times of 7am to 7pm decided on operational requirements. The shifts will be 5 days over 7, which equates to 37.5 hours per week contractually.

**Salary**

Hourly rate of £12 per hour which equates to £23,400.

**Terms of the role**

**RESPONSIBILITIES**

**Main Purpose of the Role**

To provide professional and administrative support to our employees and liaise with clients on enquiries as and when required.

**Administration tasks include**:

- Quality assuring Fixed Penalty Notices and CCTV body camera footage.
- Ensuring reminder and final chance letters are posted daily.
- Ensuring representations are investigated and responded to in accordance with our policy.
- Verifying payments and ensuring they are added to the system.
- Scheduling rosters for various sites.
- Posting company social media content.

**Legal duties include**:

- Preparing prosecution packs and sending to offenders/clients/courts.
- Recording results.
- Ensuring cases are prosecuted in line with relevant timelines.

**Essential role related knowledge, skills, qualifications, and experience at selection**:

- Strong communication skills (verbal and written)
- Attention to detail.
- Confident and easy going.
- Computer literate and typing skills.
- Team player.
- Enthusiastic.
- Strong interpersonal skills.
- Evidence of a commitment to this role.
- Strong organisation/time management skills.
- Client focused.
- Self-motivated and able to work with minimum supervision.
- Fast and efficient learner.

**FLEXIBILITY**

**Job Types**: Full-time, Permanent

Pay: £23,400.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- Administrative: 2 years (preferred)
- Legal: 1 year (preferred)
- Customer service: 3 years (preferred)

Work Location: In person