Sales Support Administrator

3 days ago


Newcastle upon Tyne, United Kingdom Parkdean Resorts Full time

Reporting into the Stock & Sales Support Team Leader, the role will primarily be responsible for supporting the parks within their designated region with the sales validation process and management of trade stock.

Part Time working, will include weekends, Hybrid working.
- Identifying units to trade at earliest opportunity and ensuring they are uploaded to the trader portal in a timely manner
- Ensuring trade sales are paid for and collected as per the trade sale agreement
- Management of cases linked to the mandatory documentation required for a retail sale to validate
- Management of the Service Now tickets for the HHS Support work stream
- Involvement in the ongoing training programme for Sales Admins
- Ensuring swift resolution of any issues that come out of the annual pitch audits and development of ongoing controls to reduce re-occurrence
- Delivering Inventory targets including reduction of Too old stock
- Conducting bi-weekly support calls with parks
- Managing the annual delivery of fleet units

Person Specification
- Accuracy and attention to detail
- Great communication skills
- High degree of resilience
- PC literate
- Well organised and disciplined to manage workloads and priorities
- Able to work under pressure to deadlines, adapting to changing conditions.
- A driven and goal orientated person who loves to succeed.
- A problem-solver who adopts a solution based approach.
- Strongly customer focused with a high standard of customer service ethics.
- A strong team player.
- Highly motivated and energetic.
- Experience of working within Business to Business customer service

**Job Types**: Part-time, Temporary contract

Work Location: Hybrid remote in Newcastle Upon Tyne



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