Idt Support Co-ordinator

2 weeks ago


London, United Kingdom Central and North West London NHS Foundation Trust Full time

The post holder will be responsible for providing efficient and high-quality clerical support to the Integrated Discharge Team.

The post holder will be responsible for allocating, recording and processing referrals and confirming arrangements across a range of different teams and providers to facilitate discharges in a timely manner.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

This role will involve identifying referrals for screening, signposting
to other most suitable units across NCL and facilitating discharges from the unit, in order to maintain patient flow.

The role will at times involve working across various sites (such St Pancras Hospital, The Royal Free and UCLH) when required.

We work together to provide a supporting environment where compassion, respect, trust, and personal accountability are at the centre of all our actions and interactions.

By working in partnership with our patients, their families and health and social care services, we aim to prepare our patients for discharge by enabling and supporting them to return to their life in the community.

To act in accordance with the Integrated Discharge Team (IDT) in processing new Discharge to Assess (D2A) referrals. This includes but is not limited to: screening and allocating referrals, entering referral documents onto the SystmOne database, logging referral details onto the service’s internal databases and pro-actively following up and obtaining further information
as required to facilitate discharges.

Processing referrals onto allocated pathways, in a timely manner, cross referencing with the caseloads and signposting appropriately across NCL
Acting as a member of the single point of access process to provide updates on patient status on the caseload for RFH, UCLH and SPRU.



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