Policy Review Specialist
7 days ago
**We’re an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.**
Do you enjoy investigating issues and asking questions? Do you enjoy days off the telephone completing other administration duties for the department to flex your working week? If you are results orientated, have attention to detail and a customer service backgroundthen please read on
We have a mapped our roadmap to show you the career that we can provide you by starting in our Policy Review department where you will learn everything about insurance in our comprehensive **4 week** training induction.
In return for working with us we will offer you:
- **Generous starting salary of £21,000 plus fantastic company benefits**:
- **Increased salary on completion of our progression level matrix up to £26,000**:
- **All the training and coaching needed to succeed in your role**:
- **Excellent career progression opportunities within our fast paced and growing business**:
- **Home working opportunity 3 days a week following training and passing probation**:
- **Monday to Friday working hours from 08:30am to 5pm**:
- **A fun, energetic and lively working environment**
**Policy Review Specialist responsibilities**:
- Validation of insurance policies to ensure customer details are correct.
- Update and revise customers’ policy details, making any necessary adjustments.
- Provide great customer outcomes and a right first time service
**Policy Review Specialist Skills & Experience**:
- Previous experience of working in customer services role or similar environment is advantageous but not essential
- Able to provide great customer service
- A great communicator with an eye for the detail
- Excellent time management and organisational skills
- Completely comfortable using computers and software
- Desire to learn and develop through continuous training
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