Office Administrator

11 hours ago

London, United Kingdom Martinex Ltd Full time

**Job Summary**
**Transform Lives with Burleigh College**

Since 1988, **Burleigh College** has been a leading, government-funded training provider, empowering disadvantaged individuals into sustainable employment. Partnering with Jobcentre Plus, GLA, DfE, DWP, colleges and charities, we’ve driven innovative PILOT programmes to deliver life-changing skills. **Join our mission as an Administrator, supporting learners from first contact to career success**

**The Role**

As our **Administrator**, you’ll provide high-quality administrative support across the learner journey, ensuring seamless enrolments, compliance, and exceptional learner experiences. You’ll be a key team player, making weekly visits to a West London Jobcentre to engage learners, while managing paperwork and hitting targets in a dynamic, rewarding environment.

**Key Responsibilities**
- **Learner Engagement**: Serve as the first point of contact for enquiries; coordinate inductions and eligibility checks for diverse programmes.
- **Outreach & Enrolment**: Conduct **weekly visits to a West London Jobcentre** to engage and enrol learners, plus occasional visits to other referral organisations.
- **Administrative Excellence**: Maintain accurate, auditable records compliant with GLA and DfE funding rules using Word, Excel, and Google Workspace.
- **Performance Tracking**: Achieve enrolment KPIs through diligent monitoring and target-driven work.
- **Safeguarding & Compliance**: Uphold Equality of Opportunity, Prevent Duty, and learner safeguarding standards.
- **Relationship Building**: Collaborate with learners, staff, colleges, and stakeholders; solve problems independently.

**What We're Looking For**

**Essential**:

- 1+ years of admin experience (preferred) with a proven track record in customer service.
- Proficient in Microsoft Office (Word/Excel) and Google Workspace (Sheets/Docs).
- Excellent communication and interpersonal skills; empathetic with unemployed/vulnerable groups.
- Detail-oriented, target-driven, and able to prioritise in a fast-paced setting.
- Commitment to equality, safeguarding, and working independently or in teams.

**Desirable**:

- Experience in education, training, or GLA/DfE compliance.
- Comfortable with weekly local travel (West London Jobcentre).

**Other Requirements**:

- Enhanced DBS check (arranged by us).
- Right to work in the UK.

**Job Types**: Full-time, Permanent

Pay: From £28,000.00 per year

**Benefits**:

- Company pension

Work Location: In person

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