Customer Service Advisor
5 days ago
**Company Overview**:Mullen Property Services is a dynamic Building Maintenance Contractor based in Shepperton. Established in 2016, our company has experienced rapid growth and remarkable success in delivering comprehensive building maintenance solutions. We pride ourselves on our commitment to quality and excellence in servicing commercial and residential clients. We are currently seeking a motivated and detail-oriented Customer Service Advisor to join our team and contribute to our ongoing success.
Social Housing and Repair and Maintenance background.
Proven experience in scheduling/planning Disrepairs, Voids, or Complex works.
Competent in communicating with direct operatives, subcontractors, and residents.
Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks.
Planning knowledge of what works can be sequenced or can be undertaken concurrently.
Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable.
Good level of written English
Good computer skills
Good project management skills
Good communication skills e.g. ability to communicate with different stakeholders at different levels
Passionate about service delivery and customer satisfaction.
**Salary**: The salary for this position ranges from £26,000 to £32,000, commensurate with experience.
Join our team at Mullen Property Services as a Customer Service Advisor and contribute to our mission of delivering exceptional building maintenance services. Your role will be essential in maintaining our operational excellence and client satisfaction as we continue to grow.
**Job Types**: Full-time, Permanent
Pay: £26,000.00-£32,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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