Call Centre Operative
3 days ago
Responsibilities:
- Answer incoming calls from customers and provide assistance
- Handle customer inquiries and resolve issues in a professional and timely manner
- Conduct data entry and maintain accurate customer records
- Communicate effectively with customers in English
- Analyze customer needs and recommend appropriate products or services
- Upsell additional products or services to customers when applicable
- Follow phone etiquette guidelines to ensure positive customer interactions
**Requirements**:
- Excellent phone etiquette and customer service skills
- Ability to analyze customer inquiries and provide appropriate solutions
- Proficient in data entry and computer skills
- Multilingual abilities are a plus
We are seeking a dedicated Call Center Representative to join our team. As a representative, you will be responsible for handling incoming calls from customers, providing assistance, resolving issues, and ensuring customer satisfaction. Your ability to communicate effectively in English, as well as your strong analytical skills, will be key to your success in this role. If you are a motivated individual with excellent customer service skills, we would love to hear from you.
Please note that this is not a remote position. The Call Center Representative will be required to work on-site at our location.
**Salary**: £26,387.49-£29,619.95 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
-
Call Centre Advisor
1 day ago
Maidstone, United Kingdom Talk Services Full timeTalk Services is seeking a professional and enthusiastic individual to join our team as a Call Centre Advisor. The role involves handling a high volume of inbound and outbound calls for Sales and Customer Services purposes on behalf of our UK clients, while maintaining compliance and regulations and offering the most suitable services to customers. Training...
-
Call Centre Sales Assistant
3 days ago
Maidstone, United Kingdom Talk Services Full timeTalk Services is on the lookout for a customer service enthusiast and professional Call Centre Sales Assistant in Maidstone. As a Call Centre Sales Assistant, you will be handling high level of inbound and outbound calls for Sales and Customer Services purposes on behalf of our UK Clients. Responsibilities will include keeping up with compliance,...
-
Call Centre Sales Assistant
2 weeks ago
Maidstone, United Kingdom Talk Services Full timeTalk Services is on the lookout for a customer service enthusiast and professional Call Centre Sales Assistant in Maidstone. As a Call Centre Sales Assistant, you will be handling high level of inbound and outbound calls for Sales and Customer Services purposes on behalf of our UK Clients. Responsibilities will include keeping up with compliance,...
-
Call Centre Operative
3 days ago
Maidstone, United Kingdom Talent Catch UK Full timeResponsibilities: - Answer incoming calls from customers and provide assistance - Handle customer inquiries and resolve issues in a professional and timely manner - Conduct data entry and maintain accurate customer records - Communicate effectively with customers in English - Analyze customer needs and recommend appropriate products or services - Upsell...
-
Inbound Call Centre Agent
7 days ago
Maidstone, United Kingdom Interpersonnel UK Full time**In-bound Call Centre Agents** **Maidstone** **Competitive** **Come and join a leading, well established and award-winning family run business!** **The Ford Team of The Haynes Group is looking for**: **In-bound Call Centre Agents** **Based at Head Office Maidstone. Due to growth in our business, we are now looking to strengthen our aftersales booking...
-
Kent Event Centre Team Leader
1 week ago
Maidstone, United Kingdom Kent Event Centre Full time**Position overview - Maternity cover from January 2025 - early February 2026** **Principal Accountabilities**: - Lead and motivate the internal sales and hospitality departments, providing guidance and support to ensure high performance and professional service delivery - Work with the Sales Team to deliver suitable conference and event packages to our...
-
Call Handler/receptionist
5 days ago
Maidstone, United Kingdom The College Practice Full time**Call Handler/Receptionist** **Salary: £9.50 - rising to £10 after probation.** **Location: The College Practice/Albion Place Medical Practice - Maidstone** **Working hours will be between 8:00am - 8:00pm Monday-Friday** **We are seeking enthusiastic Care Navigators** **Do you have excellent verbal communication skills to help our patients find the...
-
Outpatient Contact Centre Clerk
2 days ago
Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full timeTo provide a prompt and professional contact centre service to patients in line with office procedures, contributing to the overall efficient and effective running of the outpatient appointment function. To provide a courteous reception service to patients in line with office procedures, contributing to the overall efficient and effective running of Clinical...
-
Call Centre Agent
7 days ago
Maidstone, United Kingdom TED Alert UK Ltd Full timeTED Alert is one of the UK's fastest growing telecare suppliers, and we want to offer a genuine chance to build a career within direct marketing and sales. If you can demonstrate to us that you have the right skills and attitude, we will invest in you, both in time and training. Ted Alerts mission is to serve and protect the retired generation, providing...
-
Customer Call Associate
3 days ago
Maidstone, United Kingdom Neiman Marcus Full timeNEIMAN MARCUS GROUP As as organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury...