Inbound Call Centre Agent

2 days ago


Maidstone, United Kingdom Interpersonnel UK Full time

**In-bound Call Centre Agents**

**Maidstone**

**Competitive**

**Come and join a leading, well established and award-winning family run business**

**The Ford Team of The Haynes Group is looking for**:
**In-bound Call Centre Agents**

**Based at Head Office Maidstone. Due to growth in our business, we are now looking to strengthen our aftersales booking line and are looking for committed people to join this new team.**

**Full-time/part-time considered.**

**You will be working within an office-based environment using a management system to book vehicles for Service/Repair for our busy Ford Commercial Centre at Maidstone.**

**The role will require good communication skills and the ability to be comfortable in dealing with vehicle bookings.We are looking for enthusiastic and self-motivated individuals who enjoy working as a team and dealing with customers, with a view to enhance our customer retention.The essential requirements for this role include an excellent telephone manner, high level communication skills and attention to detail. Essential is the ability to work independently and as part of a team. Previous experience in a call centre environment would be beneficial, although full training will be given using our Management System.**

**The Haynes Group is an equal opportunities employer with a policy of promotion through ability.With over 320 staff across 10 locations, The Haynes Group recognizes the importance of employment stability.**

Interpersonnel is an equal opportunities employer. All our current vacancies are on our website

**Job Types**: Full-time, Part-time

**Benefits**:

- Wellness programme
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Maidstone: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

Reference ID: mc1412



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