Bank Housing Support Worker

**Rethink Mental Illness are an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity - and that’s why equity is one of our core values.**

**We are looking for an experienced and passionate Mental Health Recovery Worker to join our team at Eastleigh Court, Taunton**

At Eastleigh Court, Rethink Mental Illness have 20 separate low-need supported housing rooms, in shared living accommodation which are suitable for people aged 18 years and over and who are affected by mental illness.

Our shared housing in central Taunton, offers a slightly higher level of support, with staff being on site during the day and sites are monitored at night by security and is staffed at weekends to ensure your safety.

**How you will make a difference**:
As a Support Worker, you'll help individuals with mental illness regain confidence and participate in daily activities. You’ll work closely with service users to achieve personal goals and access the support needed for their recovery.
- I provide key worker support to a specified number of service users, including one to one individual support and liaison with other mental health agencies on behalf of people who use our services.
- I always have the individual’s needs at the forefront, working to the recovery model and using communication, motivation and coaching skills to support the service user to achieve their goals and aspirations.
- I develop a rapport with service users based on respect and honesty and work within clear professional boundaries and the Rethink Mental Illness Code of Conduct.
- I enable and encourage service users to find out about local services and facilities within their community and facilitate access to alternative services where specific needs are identified.
- I am familiar with individual Care/Recovery Plans and support people who use our services in achieving their goals.

**Essential experience, skills required for this role**:

- I am a good listener, empathetic, understanding, kind, patient and willing to learn
- I can demonstrate behaviours consistent with the values of the Charity.

**Caring for our people.**

We offer a wide range of support. Some of our benefits include:

- ** PULSE: our recognition, rewards, wellbeing, and benefits platform.**Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.
- ** Wagestream**: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
- ** Wellbeing support**: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments.
- ** Taking time for you**: we work flexibly -you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.
- ** Planning for the future**: We have a contributory pension scheme.
- ** Structured Corporate Induction**: Onboarding you into the Charity supporting your wellbeing along the way.
- ** £300 when you introduce a Friend**: receive up to £300 when you introduce a friend or family member.

**Who are we?**

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy - delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.

**Diversity, Equity, Inclusion**

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business