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Diagnostic Appointment Administrator
2 weeks ago
Applications are invited to join our friendly, hard-working team of Diagnostic Appointment Administrators in Neuroradiology based at Denmark Hill.
This is a full-time, 37.5 hours per week post, our admin team work alternating shifts of 0800-1600 and 0930-1730.
This is an excellent opportunity for an ambitious administrator to join a department that is undergoing exciting developments. The successful applicant will be expected to have experience in working within a busy hospital service or equivalent setting. Experience of a busy outpatient service would be preferable.
Responsible for coordinating appointments using the Epic System.
Responsible for checking all patients are accurately placed on the waiting list on the Epic system.
Responsible for monitoring patients in the waiting area, responding to their needs and alerting appropriate members of staff if patient is in need of assistance.
Responsible for printing and sending out external reports
Responsible for providing preparation and instructions to patient where necessary.
Responsible for reporting equipment/system faults to the IT Department.
Responsible for ensuring area changes are communicated to receptionist taking over at end of two week rotation.
Responsible for welcoming patients, staff and all other visitors to the reception desk, deal with all enquiries in a kind and courteous manner.
Responsible for checking personal details and updating when booking appointment or when patient attends on the Epic system.
Responsible for dealing with all referral forms in accordance with the department policies and procedures.
Responsible for reading, interpreting information on referral forms and becoming familiar with terminology.
Responsible for ensuring all request forms are scanned for reporting purposes.
Responsible for collecting and dealing with post
Responsible for taking post to the post room to ensure prompt delivery of appointments letters.
King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.
Responsible for coordinating appointments using the Epic System.
Responsible for printing and dispatching electronically produced appointment letters having identified appropriate preparation and information leaflets for enclosure.
Responsible for checking all patients are accurately placed on the waiting list on the Epic system.
Responsible for monitoring patients in the waiting area, responding to their needs and alerting appropriate members of staff if patient is in need of assistance.
Responsible for printing and sending out external report.
Responsible for providing preparation and instructions to patient where necessary.
Responsible for reporting equipment/system faults to the IT Department.
Responsible for ensuring area changes are communicated to receptionist taking over at end of two week rotation.
Responsible for welcoming patients, staff and all other visitors to the reception desk, deal with all enquiries in a kind and courteous manner.
Responsible for checking personal details and updating when booking appointment or when patient attends on the Epic system.
Responsible for dealing with all referral forms in accordance with the department policies and procedures.
Responsible for reading, interpreting information on referral forms and becoming familiar with terminology.
Responsible for ensuring all request forms are scanned for reporting purposes.
Responsible for training new and bank staff
Responsible for collecting and dealing with post
Responsible for taking post to the post room to ensure prompt delivery of appointments letters.
Carry out any other administrative duties
Observe and maintain strict confidentiality of personal informatio
