Appointments Administrator
1 week ago
Following the redesign of our referral and appointment pathways we are seeking to appoint a clinic co-coordinator to join our team of administrators/co-ordinators secretaries and receptionists to support the delivery of our medical and multidisciplinary appointments.
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
Widening access (anchor institution) and employability
Improving the experience of staff with disability
Improving the EDI literacy and confidence of trust staff through training and development
Making equalities mainstream
- We pride ourselves in providing our staff with support and training opportunities. The division is supportive and works in line to the trust’s values and works together as a team to achieve priorities.
- To be the first point of contact by telephone for parents, carers and professionals and provide non-clinical information, arranging outpatient appointments, always dealing tactfully and sympathetically to members of the public and professionals due to the sensitivity of the nature of the calls received.
- To receive and process referrals.
- To input data onto RIO, (Community Paediatric information system)
- To liaise with the consultants and clinicians enabling effective arrangement of appointments and clinicians’ time.
- To process clinicians’ comments for each child onto RIO and ensure relevant actions are taken for each child to enable appointment to be made via the interactive worksheet.
- Request relevant medical history from other allied healthcare professionals.
- Be aware of WNB Policy and action WNB outcome in accordance with this policy and ensure written communication of outcome is sent to parent/carers/referrers.
- To ensure that contact letters and discharge letters are sent in a timely manner.
- Collate Paediatric Initial and Review statistics for paediatric consultant for regular monthly meeting.
- To liaise with Consultants and Associate Specialists and help with problem solving, prioritise the urgency as and when appropriate at times work on my own initiative.
- Book appropriate rooms for all clinic appointments.
- To ensure effective, efficient, and clear communication channels are always maintained with relevant professional colleagues.
- To be aware of existing processes and offer suggestions for improving services.
- To always maintain confidentiality.
- To be responsible for the day-to-day processing of incoming and outgoing mail and prioritise accordingly.
- To deal sensitively with enquires/complaints regarding the confidentiality policy.
- To participate in any training that is required.
- To provide cover for reception staff during periods of absence.
- To report any IT faults or any faults within Kaleidoscope accordingly.
-
Diagnostic Appointments Administrator
5 days ago
London, United Kingdom King's College Hospital NHS Foundation Trust Full timeThe Patient Administrator will work as part of an administrative team, to support the multidisciplinary clinical and administrative teams to provide a high quality administration service, a positive patient experience and the highest levels of customer service. The aim is to provide reception and appointment booking service to the Nuclear Medicine and PET/CT...
-
Outpatient Appointment Administrator
2 weeks ago
London, United Kingdom King's College Hospital NHS Foundation Trust Full timeOPAC is a busy outpatient appointment centre an d is support service for King's College Hospital processing incoming referrals and dealing with high volume telephone calls. We are seeking self-motivated people who are able to efficiently manage their time and workload. They should have excellent communication and customer service skills, IT experience and...
-
Azure Administrator
3 days ago
London, United Kingdom Proactive Appointments Full time**Azure Administrator** Our client is looking to recruit an experienced Azure Administrator to start ASAP on a fully remote basis. The role is initially 3 months with a view to renew thereafter. The assignment has been scoped**OUTSIDE IR35.** **Key skills & experience** - Certified as an Azure administrator - F5 - Azure AD - Azure Cloud security - Azure...
-
Administration Assistant
1 week ago
London, United Kingdom Verity Appointments Full timeOur client, a prestigious creative organisation, is seeking a team assistant to support a busy team. This is a very varied position and would suit someone with some experience in an office-based role. Duties will include providing a full administrative serviceincluding organising travel, meetings and diary appointments, dealing with expense claims, preparing...
-
Operations & Business Support Administrator
7 days ago
London, United Kingdom MW Appointments Full timeOperations & Business Support Administrator - City of London & Working from Home flexibility - Permanent position - Salary to £35,000 + benefits package Reporting to the Operations Controller, the primary purpose of role is: - to provide operational support across the business including ; Underwriting, Claims, Finance, Technical Control, Compliance, HR,...
-
London, United Kingdom MW Appointments Full timeRole: Underwriting Operations Administrator Location: City Salary to £27,000 Permanent Key Responsibilities - Inputting risk data into the underwriting system at all stages of the risk assessment and underwriting process - Managing underwriting documentation - Establishing workflows and processes - Continuous improvement of the underwriting...
-
Appointment Co-ordinator
3 days ago
London, United Kingdom King's College Hospital NHS Foundation Trust Full timeA position has arisen for full time Appointment Co-ordinator in the Cardiac Outpatient Department working on a rota to cover opening hours of Monday to Friday 07.45 - 15.45, 08.00 - 16.00, 09.00 - 17.00 and 10.00 - 18.00. The post holder must be flexible with their working hours. The post holder will responsible for the administrative duties of the...
-
Trainee Claims Administrative Assistant
1 day ago
London, United Kingdom MW Appointments Full timeClaims Administrative Assistant City Of London Salary C£23,000 Opportunity to work for a leading Lloyd's syndicate based in the heart of London. They are currently recruiting for a recent school/college or university leaver to join their busy Claims team. Duties include: - Take ownership of the weekly/monthly/quarterly reporting other ad hoc reports. -...
-
Appointment Coordinator
2 weeks ago
London SE RS, United Kingdom King's College Hospital NHS Foundation Trust Full time £25,000 - £35,000 per yearThe post holder will be mainly responsible for making Cardiac diagnostic and outpatient appointments and assist with maintenance of waiting lists, as appropriate. They will also assist with other aspects of administrative and clerical work as required in the running of the department, including staffing reception. The post holder will support the setting up...
-
M365 Administrator/support 3rd Line
3 days ago
London, United Kingdom Proactive Appointments Full time**M365 administrator/support (3rd Line)** **Outside IR35** **Hybrid working** **Key skills & experience** - Detailed knowledge of Office 365 environment including PowerShell - Good working knowledge of the Windows desktop client in a demanding service environment. - Good working knowledge of systems security principles and methodologies - Significant...