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Administrator

2 weeks ago

Edinburgh, United Kingdom Search Consultancy Full time

**Administrator**
**Based in Central Edinburgh**
**Full-Time role | Monday to Friday | 9:00am to 5:00pm**
**6 month contract | potential to be extended or become permanent**
**£10.80 per hour + holiday pay | regular overtime paid at enhanced rates**
The main purpose of this role will be to provide comprehensive Back Office administration support to my client's Contact Centre function.
**Duties involved in this role will include**:

- Ensuring requests are completed correctly in line with SLA's
- Problem solving & troubleshooting issues raised by customers
- Updating customer details on the company's internal systems
- Various related administration duties as required
**In order to be considered for this role your skills and experience should include**:

- Previous experience of providing Back Office administration support - this experience is essential
- Previous Financial Services or Contact Centre administration experience would be advantageous, however this is not essential
- Excellent communication skills, both written and verbal
- Excellent organisational skills & attention to detail, with the ability to manage a busy workload effectively
- Solid IT skills, including the use of Word & Excel
**Please note that only applicants who have the required skills and experience detailed above will be considered for this role.