Customer Service Specialist
2 days ago
Our client is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.
They believe that everyone deserves a place to call their own, which is why they’re committed to building 500 new homes each year. They do more than just provide a roof over their customers’ heads, they’re here to make a real difference.
At our client they’re working towards creating positive spaces, which extends to not only to the communities they serve but to their workplaces being positive spaces that are open, diverse and inclusive. Our client is committed to being a diverse and inclusiveorganisation in every aspect of their work.
They are looking for 5 **Customer Service Specialists**to join their Customer Services team.
They are looking for people who have experience of working in a customer service, contact centre based environment, who can manage multi channel contacts efficiently using a wide range of ICT packages. You must be able to manage a varied workload whilstachieving priorities and objectives. Excellent communication and listening skills are essential in order to deliver a high quality service.
This role will be based at their Accrington office and will predominately work from that office, although some travel to other offices/sites may be required. Some flexibility may be offered to enable ad-hoc working from home from time to time._Their_hours of operation are Monday to Friday 8am - 6pm. Full time colleagues work 35 hours per week across the opening hours on a shift rotation basis.
As well as a competitive salary and a generous annual leave entitlement, they offer a range of benefits for a rewarding career including a health cash plan, pension scheme and personal development.
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