Quality Administrator

**Who are we?**: Phoenix Learning & Care opened its doors back in 2006 with a vision of becoming a leading organisation in meeting individual’s social and educational needs. Over the years, we have established more than 40 services across the South West of England including residential children’s homes and adult supported living services. We provide education in schools delivering KS2 to KS4 curriculum for those with special educational needs and further education through our specialist college. We employ over 500 Team Members who help us achieve our mission. We are a growing organisation, and this is an exciting time to join us Our values are \"Nurture Flourish Grow\" and through these values you can make a positive difference to those we support by providing a service that enables us as a team to support individuals to flourish during their time with us. Our HEART team charter, inspired by our own Team Members, sets out the key personal standards we all work to: - Honesty - Empathy - Aspiration - Respect - Teamwork - If you share our values, then you help us share them_ **About the role**: The role of the Quality Administrator is to assist the Quality Team in the administration and reporting of quality and governance related matters, acting as a first point of contact for all general enquiries. This role will also support our Integrated Therapies Team. Some of the key responsibilities are below but please see the job description for more information: - To support organisational quality compliance through the administration of the central audit process and governance. - To work closely with other members of the Quality Team by: - providing a professional and efficient administration service. - undertaking data entry and collation of information as part of governance reporting. - coordinating the receipt of reports and quality related action plans from operational services and processing. - provide a minute taking service to the team for key meetings. - ensure security and confidentiality of sensitive information at all times. - To provide support to the Integrated Therapies Team in administrative tasks including datac collection and report writing. **What skills you will need**: - Sound previous generalist experience of administration, collation of business data & correspondence. - Good written and verbal communication skills. - Proficient IT skills, particularly in using Microsoft Excel / Word and other areas of Microsoft Office 365 (or later versions). - Excellent organisational skills including ability to manage time and prioritise effectively. - The ability to use your initiative and highlight any concerns identified. - Working as part of a team. - A sense of humour **Looking after you with sector leading benefits**: We offer a fantastic range of learning opportunities throughout your career with us to ensure you’re qualified and equipped to carry out your role confidently. You will also have the opportunity to visit our care settings and schools/colleges to fully understand what we do and our culture. As well as doing everything we can to support your development professionally, in addition to a competitive salary, we offer a range of benefits that are designed to make your day a bit brighter. - ** Pension**: - ** Free Blue Light Card** (discounts ranging from 5 - 20% off a wide rage of high-street, supermarket deals including family days out and holiday packages) After 12 months with us you will then be entitled to: - ** Medicash **(Cashback opportunities to cover a wide range of medical, health and wellbeing expenses of up to £880 per year including glasses, prescriptions, physio, consultations, MRI scan, Indian head massage, reflexology etc. - ** Life Assurance** (x2 of the basic salary) - ** Critical Illness Cover** (x1 basic annual salary) paid within a couple of weeks of diagnosis to help support you and your family in a difficult time.