Sales Account Administrator

5 days ago


Tiverton, United Kingdom ROMANTICA OF DEVON LTD Full time

Job Description:
Join a highly respected, family-run bridal brand with over **43 years in the industry**. We pride ourselves on strong retailer relationships, quality craftsmanship and exceptional service. We are now looking for a personable and proactive **Sales Liaison** to help strengthen key accounts, re-engage lapsed stores, and support our sales team and management.
- Monday to Thursday: 8:00am - 4:30pm
- Friday: 9:00am - 1:00pm

(37.5 hours per week)

Part time hours or School working hours would be considered.

**About the Role**

This is an office-based role centered around personal communication, relationship building and sales support. You’ll be in regular contact with our key accounts, assist smaller stores to increase their spend, and reach out to stores who haven't purchased from us in recent seasons to rebuild relationships.

You’ll also support the Sales Director and sales agents, provide useful sales reports and insights to both management and the sales team.

**Key Responsibilities**

**Relationship Building & Sales Support**
- Share new sales materials, marketing assets and brand updates.
- Support smaller or lower-spend accounts to help increase engagement and order volume.
- Provide personal support to the Sales Director and sales agents with customer feedback and follow-ups.

**Lead Generation & Outreach**
- Turn cold leads into warm prospects to create more successful appointments for sales reps.

**Sales Reporting & Admin Support**
- Produce sales reports, performance summaries and account updates for management and the sales team.
- Use Excel to track sales data, account performance and store activity.
- Keep simple records of communication and feedback to support decision-making.

**Trade Shows & Events**
- Option to attend bridal trade shows to support sales team.
- Assist with appointments, retailer introductions, and post-show follow-ups.

**What We’re Looking For**

**Skills & Experience**
- Experience in sales support, account management or customer-facing roles
- Confident using Excel and comfortable creating basic sales reports and summaries. (Full training can be given)
- Strong phone and written communication skills.
- Highly organised with good attention to detail.
- Comfortable working in a close knit office environment.

**Personal Qualities**
- Warm, friendly and able to build trust and rapport easily.
- Proactive — confident picking up the phone and starting conversations.
- Presentable and professional at trade shows and events.
- Positive team player with a supportive, “how can I help?” attitude.

**Why Join Us?**
- Be part of a well-established UK bridal brand with 43 years of history and reputation.
- Play a key role in nurturing and reigniting relationships with valued retailers.
- Work alongside experienced leadership and a passionate sales team.
- Opportunities to attend trade shows and develop within the company.

**Job Types**: Full-time, Part-time

Pay: £25,000.00-£27,000.00 per year

Expected hours: 28 - 37.5 per week

**Benefits**:

- Additional leave
- Casual dress
- Flexitime

Work Location: In person


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