Office Administrator
24 hours ago
**Job Summary**
We are seeking a **highly organised and proactive Office Administrator & Sales Support** person to join our growing renewable energy team. This hybrid role is ideal for someone with strong admin skills and a background (or genuine interest) in plumbing, heating, or renewables. You’ll play a key part in keeping the business running smoothly day-to-day — while also helping manage customer enquiries and supporting the sales process.
**Key Responsibilities**
- Provide general administrative support to ensure smooth daily operations
- Coordinate appointments, site visits, and installations using Outlook and our CRM
- Organise and maintain digital and physical files, including job folders, contracts, and grant paperwork
- Support the sales process by handling customer queries, preparing quotes, and processing orders
- Use Microsoft Office Suite (especially Outlook, Excel, and Word) to streamline documentation and reporting
- Track the customer journey and follow up on leads and outstanding information
- Help with light marketing admin such as social media updates or customer reminders (optional)
- Prioritise tasks using strong time management skills to meet business needs
**Experience & Skills**
- Proven experience in an administrative or coordinator role (ideally in plumbing/heating/renewables)
- Confident phone manner and strong written communication
- Proficient IT skills, particularly in Microsoft Outlook, Word, Excel, and cloud storage tools
- Experience in sales admin or customer service is advantageous
- Ability to manage multiple priorities and remain calm under pressure
- Comfortable working independently with a high level of initiative
- Bonus: Familiarity with BUS grants, heat pump processes, or installation workflows
**Interested?**
We’re flexible on working hours and open to self-employed or PAYE arrangements for the right person.
**Job Types**: Full-time, Part-time
Pay: £15.00-£25.00 per hour
Expected hours: 20 - 40 per week
**Benefits**:
- Company car
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Tiverton EX16 5BB
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